Disruption is in the Minds of the Users
I’ve written before about two distinct approached to SaaS. SaaS/s – where the offering merely substitutes the incumbent offerings, and SaaS/v where the product adds a significant value into the mix. These two classifications, while admittedly fairly chunky, fall within the thrust of Clayton Christensen’s book “The Innovator’s Dilemma”, in which Christensen contends that there [...]
