Ooma Phone Service Goes Down, So Does the Website. Company Sleeps Through It.
The one thing a phone service can’t do is to simply disappear. And it is normally those times we realize how much of a lifeline it still is. Like I did, expecting a call from my Dad’s cardiologist re. his hospitalization. Waiting, waiting, I was getting p***d with the poor doc, when I noticed the [...]
Telcos Could Be The Future Enterprise Software Vendors For Small Businesses
Having worked on enterprise software product and go-to-market strategy for SMB (small and medium businesses), I can tell you that these are the most difficult customers to reach to, especially the S in SMB. It’s an asymmetric non-homogeneous market f…
