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Strategic Consultant with HYPE Innovation, helping enterprises get more value from their innovation programs. Firm believer in the concept of jobs-to-be-done, which stresses the importance of understanding customers' wants and needs. Also sports a 2:57 marathon PR. Dad to two awesome kids.

3 responses to “Social Software 2.0: Enterprise Process Ubiquity”

  1. jnoble

    Brightidea, Inc. is a forging the way in this application of social software specifically centered on managing ideas and fostering innovaiton. For over 10 years, companies such as Cisco, HP, Adobe, Mentor Graphics, BT, etc. use it internally and externally to connect, collaborate, and focus of the business of social.

  2. mike morgan

    I wanted to let the readers know about FranklinCovey CRM, they have 3 editions with several different feature sets. They all feature the FranklinCovey Planning Methodology in a planner like interface that combines Tasks, Calendar, Notes and Email from the Home Page. Powerful Weekly Planning Tools will assist in prioritizing your most important tasks and goals. Great Question, have you heard about Franklin Covey ‘s Business CRM its not Free but close to it .

    The Contact Management tools will keep you organized. Team collaboration and Task delegation features will take your teams effectiveness to new heights. With all that said, it provides CRM functionality with the ability to configure the CRM to track your business process’s. It’s technology with FranklinCovey’s proven methodology that users are able to quickly adopt and use to prioritize their daily activities. – As you are probably finding out there are numerous hosted CRM systems that provide you with a variety of features and services which may provide a full solution or a partial solution for every business.

    The following link will allow you to create a VIP account for a test drive without having to enter a creditcard . Let me know if I can answer any additional questions about becoming and affiliate . You can earn 10% to 30% a month as an affiliate I have heard there are more than 190 CRM solutions on the market today— (which I have never validated ).
    A CRM technology which integrates Business Process Management (BPM) through easy to define automated engine should be a serious consideration when looking for a solution. Its your definition and allows you collaborate with decision makers in the process ie. customers, partners, affiliates, investors, etc.

    More importantly you build the process and the application does the work and keeps you and your team on track.

    What else I found was that to be a great CRM / technology it needs to have Productivity Methodology applied to it. ie FranklinCovey’s time tested millions of customers approve. Tracking your Goals, Values and Priorities you get more done in both your personal life and professional life. This will not only empower you but your team as well . You have to have good proven Methodology with Technology for your team to know what their highest priorities are for the day, week and month without having to ask 🙂

    With that said, you should look @ FranklinCovey ‘s CRM PlanPlusOnline for business’s.

    Franklin Covey is a worldwide leader in organization effectiveness. It’s technology with Franklin Covey’s proven productivity methodology that users are able to quickly adopt and use to prioritize their tasks, mission statement, values, goals, top priorities, and daily activities.

    You combine that with typical CRM applications such as Sales, Support, Marketing, and Projects, and you end up with a solid online application that is customizable for any business process, including non-profit companies.

    The following link will allow you to create a VIP account for a test drive without having to enter a credit card.