New Relic (previous CloudAve coverage), the SaaS based application performance monitoring solution provider, recently added a real user monitoring feature as a part of their SaaS solution. The idea is to offer a solution to track the user experience of the application in real time. It tracks vital performance metrics like
- Browser response time
- Slowest request by browser
- Slowest request by geography
- Page by page performance breakdown
etc.. With customers like 37 Signals, Groupon, Zendesk, Engine Yard, etc., they are having considerable traction in the market. More than 10,000 organizations use the service to optimize over 6 Billion transactions each day.
How it works?
The moment user initiates a request, the New Relic app measures key metrics till the final loading of the resulting web page. For each request, it captures network time, time in the application, time spent rendering the web page, version of the browser, operating system and geographic location of the user. This not only gives the real time insights of the browser response time but also lets the devs and ops team measure the user satisfaction.
Huh, What does it have to do with the title boasting Firefox’s superiority?
Well, not much. However, an infographic released by New Relic sheds some light into how different browsers behave in different operating systems. It also shows how user experience varies from one country to another. Overall, an interesting piece of data for web developers to learn about user experience from around the world.