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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

3 responses to “The Twelve Principles of Collaboration”

  1. Rocio Ramos

    I can’t tell you how much I enjoyed this. I work for a cloud company and we focus a lot on collaboration through the use of technology or cloud apps, but really an app does not increase collaboration. Having an understanding of what it means to work as a team is really what makes a business successful. Great article. I will forward to our small business blog author.

  2. jacob

    Thanks so much or the kind words and of course feel free to reach out to me directly, enjoy the weekend!