LinkedIn Twitter Facebook
Publisher / Editor @ CloudAve and Enterprise Irregulars. Industry Observer, Blogger, Startup Advisor, Program Chair @ SVASE (Silicon Valley Association of Startup Entrepreneurs). In his "prior life" spent 15 years immersed in the business of Enterprise Software, at management positions with SAP, IBM, Deloitte, KPMG and the like.

5 responses to “The Cat is Out of the Bag (Again): The Hidden (?) Business Model in SaaS”

  1. sandeeptodi

    Saas providers should respect customer’s privacy concerns, level of aggregation and anonymity would be specific to the domain and type of data collected by them. Customers need not be overly concerned – any violation of privacy is likely to be met by flight away from the Saas provider ! After all this is the Web 2.0 age and no one has an unbreakable lock-in – the only promise of customer loyalty is through good service.

    Sandeep Todi
    http://www.emportant.in – Adaptive HR System on-demand