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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

More about Ben here.

9 responses to “Is SaaS Cheaper? Who Cares, It’s Better”

  1. bunreasonable

    Ben , C’mon. You trying to say that any business buying a service/ solution isn’t going to care about cost? It is relevant in the benchmarking, it is important that SaaS is cheaper because there is a switching cost.

  2. Ben Kepes

    bunreasonable – what I’m saying is that regardless of the cost – the advantages of SaaS are such that, even if it were more expensive (and it generally isn’t) it’d still be better

  3. bunreasonable

    European cars are ‘better’ than Toyota. But more people buy Toyota’s…

    Blackberry’s are better than iPhone’s for text…

  4. Zoli Erdos

    Oh, I’m not so sure about Euro-cars…

  5. bunreasonable

    who’s having a bailout?

  6. Mike Riversdale

    I hear and agree with you Ben (see, it can happen on a blog 😉 …. however (at least it’s not a “but”), the focus on “cost” at the moment is an emotional/guttural reaction to the world beng reported around us. And, if that’s the business pain to be solved right now then that’s business pain that SaaS (and anything else) should be targeting.

    The nice thing is that SaaS generally reduces cost AND increases value. It does increase perceived risk and that’s the juggling act businesses need to educate themselves about and then decide upon.

  7. Sty Liskit

    SaaS is compared with the one time cost of shrink wrapped software, but the fact is I know teams that have bought 3 different versions of MS Project as new versions of this shrink wrap software were released. There is a recurring cost of maintenance of shrink wrap software that is minimal to zero in SaaS. A lot of people forget this.