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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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2 responses to “A Netsuite Case Study…”

  1. Colleen

    I’m somewhat encouraged to hear of your experience as our NetSuite purchase and implementation experience can only be described as a disaster – or maybe a debacle. The claims made the salesperson was extremely exagerated, the implementation expense was almost tripple the original quote and months into the post-implementation operation the software is slow and unstable. Our management team has finally recognized that at this point we’re throwing good money after bad and we’ve begun a project to look for an alternative software as a service ERP application.

  2. Zoli Erdos


    I’d be careful. Whatever other service you pick – and there are not too many – will need implementation, customization, so if the root cause of your problems is poor estimates, scope-creep..etc, you may have to go through it again.

    Speed and stability are of course real concerns that NetSuite will need to address.