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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “Things to Think About for the Future of Work”

  1. Paul Calento (@pcalento)

    Probably one of the best arguments I’ve seen in favor of cloud computing that doesn’t even mention it. Cloud computing infrastructure + Big Data information collection + Mobile device use = Collaborative organization.