
<SOAP-ENV:Envelope>
<SOAP-ENV:Header/>
−
<SOAP-ENV:Body>
−
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
−
<faultstring>
Unable to Connect to Talisma Server at 143.166.82.76
</faultstring>
−
<detail>
−
<e:faultdetails>
−
<message>
Fail to receive through socket – [10054: WSAECONNRESET]
</message>
<errorcode>99999</errorcode>
</e:faultdetails>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
No kidding.. and this is SALES (?), not even tech support.
Dell is experiencing severe internal server and network outages this week because of their lousy suite of internal tools lacking integration and, in my opinion, the poorest of design choices. Maybe they should contact their own Enterprise Solution center and get badly needed help. If they placed as a high of a SLA expectation on these applications as they do their call centers perhaps you could get the proper support you need.