Jacob Morgan
Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.
Evolution of the Organization Pt. 1
This concept and visual was taken from my new book, The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization. A few weeks ago I introduced the concept of The 14 Principles of the Future Organization which outlines the crucial characteristics that organizations must have in order to succeed in the new […]
14 Principles of the Future Organization
Over the past few months I’ve been sharing a series of posts on the 7 Principles of the Future Employee and the Evolution of the Employee. This was followed by the 10 Principles of the Future Manager followed by the Evolution of the Manager. Today I want to introduce the 14 Principles of the Future […]
New Research: The Top 10 Factors for Employee Happiness on the Job
Employee engagement and happiness is definitely one of the topics du jour for modern management and the future of work. Plenty of studies have already (and continue to) come out that show how low employee engagement is around the world (only 13% of employees are engaged and 87% are not!). Low employee engagement numbers correlate […]
Is Reddit’s Decision To Kill Off Remote Workers A Good Idea?
The popular user generated content site reddit just killed off their remote worker program and issued a mandate that everyone must move to San Francisco or they are no longer going to be employed by the company. Clearly this is causing a lot of discussion and while I don’t think we have the exact details […]
One Company’s Quest To Eliminate Email
In 2011 the Chairman and CEO of Atos, Thierry Breton, publicly announced that he was on a mission to become a zero email company by 2013 (at least as far as employee communication and collaboration was concerned). When he announced this a few years ago it’s safe to say that their were plenty of cynics […]
New Research from Pew on AI, Robotics, and the Future of Jobs
There’s an ongoing debate around whether technology, AI, and Robotics will displace more jobs than it creates or create more jobs than it displaces. The latest research from Pew tries to help answer that question by surveying around 1,900 experts. Not surprisingly the results were close. 48% say scenario one is more likely (more jobs […]
How a 300,000 Person Company is Becoming a Start-Up
A few months ago I created a Youtube video where I talked about the paradox of organizations which is as follows. Business leaders know that as their organization’s grow they increase in complexity and decrease in speed and agility, however these same business leaders are constantly focusing on growth. So the paradox is how do […]
Privacy is Dead and We Killed it
Privacy…everyone keeps talking about it and apparently everyone is concerned with it, but does it matter? I recently watched the documentary, “Terms and Conditions may Apply,” which provides a fascinating look at how organizations such as Facebook, Google, Apple, and others have changed the way they look at and approach privacy. After watching the movie […]
Which Companies Dominate the “Internet of Things?”
The internet of things is still a very big area of discussion and exploration. The folks over at Appinions (an influencer marketing platform) put together an interesting list of companies that are having a huge impact on the internet of things industry. Based on their scoring system here is what they came up with. […]
Should Facebook Get Into the Employee Collaboration Space?
An article in Techcrunch yesterday says that Facebook may be working on using their platform for internal collaboration. The article isn’t conclusive in any way and doesn’t speculate as to whether any type of new product is being worked on or if the chatter is about simply using Facebook for collaboration purposes. I remember hearing […]
People Analytics; Coming to a Workplace Near You!
Imagine you’re going in for a job interview. You put on a nice suit, polish your shoes, print out a copy of your resume which lists your many accomplishments and head out the door. You even arrive at the office thirty minutes before your interview just to help make a good impression, you really want […]
Collaboration and the Online Dating Syndrome
Anyone that has tried online dating can tell you that the person you see online isn’t always the same person that you see in real life. See, the problem with online dating is that people can make themselves look like anyone they want online. This is the same problem with many organizations today. Organizations today […]
Millennials in the Workplace, Are They Really That Scary?
You’ve heard of millennials right? Those weird looking new people that are starting to enter our organizations? Countless articles have already been written about them but the tone seems to be one of “freaking out.” Millennials are being painted as these type of far-off aliens who are going to be inhabiting our world and changing […]
Change is the Only Constant and it Will Kill Hierarchy
The one thing we can always be certain of is that things keep changing and we don’t always know what those changes are going to bring. The big difference for organizations today is that change is happening faster, in other words more changes are occurring and the rate at which those changes are occurring are […]
5 Ways Email Makes Your Employees Hate Their Jobs
It can sound like a gentle wave, an eager ding, or perhaps a vibration on our phone felt from a pocket. It’s email, and regardless of how much we talk about the future of work and collaboration, we cannot ignore this blaring reality of all employee lives. Email keeps us handcuffed to our phones and […]
