Secrets of a successful enterprise software startup founder

Secrets of a successful enterprise software startup founder

It seems every entrepreneur wants to start an enterprise software company. However, many of these founders do not possess a realistic understanding of what selling to the enterprise actually means. While it is true that enterprise budgets can be large, convincing managers to buy your products is often difficult, complex, and time-consuming. Enterprise buyers tend […]

Oracle in the cloud: The analyst conversation

Oracle in the cloud: The analyst conversation

Wavebreak Media LTD Last month, Oracle presented OpenWorld, its annual confab of enterprise software, in San Francisco. OpenWorld gives Oracle the opportunity to showcase the latest technology, products, and future directions of this huge company. It also creates a nexus of customers, prospects, press, and analysts who converge to study the company and its plans. […]

​#CXOTALK Reinventing the legal industry with AI, machine learning, and augmented reality

​#CXOTALK Reinventing the legal industry with AI, machine learning, and augmented reality

The legal industry has a reputation for being slow to change and behind the curve on adopting new technologies. A credible survey of law firms in the UK indicated these facts: 17 percent of partners in the top 25 UK law firms are women 80 percent of the law firms surveyed see digital strategy as […]

CIO workshop: ROI of customer experience

CIO workshop: ROI of customer experience

Customer experience is one of those vague phrases that one hears about digital transformation (itself one of the most common jargon buzzwords of our time). There are two issues associated with customer experience: determining the meaning and quantifying the value or ROI. To understand the meaning, let’s turn to two authoritative sources, Dion Hinchcliffe and […]

#CXOTALK: Technology innovation advice from Accenture's CTO

#CXOTALK: Technology innovation advice from Accenture’s CTO

The consulting firm, Accenture, is a member of the Fortune 500 and one of the largest companies in the world, with revenues over $32 billion and approximately 300,000 employees.  As part of the CXOTALK series of conversations with disruptive business leaders, I spoke at length with Accenture’s Chief Technology Officer, Paul Daugherty. During the 45-minute […]

#CXOTALK: Design for innovation, digital transformation, and organizational change

#CXOTALK: Design for innovation, digital transformation, and organizational change

Design plays a crucial role in modern technology companies. From creating user experience to helping organizations become customer-centric, design is fundamental to digital transformation. Design in Tech 2016 This broad concept of design, going far beyond attractive screens and pretty colors, is connected closely to innovation and evolving business models. For this reason, both startups […]

Research: Digital creates CIO innovation opportunities but challenges remain

Research: Digital creates CIO innovation opportunities but challenges remain

A recent survey of 3,352 CIOs and IT leaders sheds light on important aspects of the CIO role and describes CIO perspectives on areas such as digital disruption and cloud. Most important, the study offers proof points of the conflicting demands that face CIOs and IT during this time of digital transition. The research is […]

Facebook LIVE with SAP's Millennial CIO: 'Customer satisfaction is a competitive advantage'

Facebook LIVE with SAP’s Millennial CIO: ‘Customer satisfaction is a competitive advantage’

Discussions about digital transformation and the CIO role usually evolve toward one of two conclusions: CIOs are destined to become stewards of infrastructure, more or less disconnected from broader business strategy. Call this the doom and gloom case. Digital transformation has created a golden era of CIO opportunity, where IT can participate in the most […]

CIO alert: Information technology is a $4 trillion global business

CIO alert: Information technology is a $4 trillion global business

Research from IT advocacy group, CompTIA, offers interesting data about the size, scope, and growth of the information technology industry. For CIOs and other IT professionals, understanding the trends can help you create company strategy, identify job opportunities, understand areas of growth, and sidestep the impact of industry weakness. For example, there is a skills […]

Research: Why CIOs fail and how to fix it

Research: Why CIOs fail and how to fix it

Digital transformation has placed CIOs under tremendous pressure. As expectations of IT increase, CIOs must adapt to a business environment where innovation, speed, and solution precision are essential.   Unfortunately, the historical relationship between IT and the business has been fraught with difficulty. With IT failure rates estimated between 30- and 70-percent, CIOs have significant […]

Data science at Dun & Bradstreet

Data science at Dun & Bradstreet

Although data and analytics are core parts of modern computing, the underlying data science is often a black box. To shed light on this topic, I conducted a CXOTALK conversation with Anthony Scriffignano, Chief Data Scientist at Dun & Bradstreet. Dun & Bradstreet uses data to help its customers reduce risk, market products, and increase […]

NetSuite CEO on professional services, customer satisfaction, and recurring revenue

NetSuite CEO on professional services, customer satisfaction, and recurring revenue

During a CXOTALK conversation with NetSuite CEO, Zach Nelson we discussed many topics, including two core issues: the role of professional services at NetSuite and how the company thinks about customer retention and subscription sales.   The discussion with Nelson took place on-stage at the SaaStr Annual, a conference bringing together 5,000 software-as-a-service entrepreneurs. Here […]