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Well-known expert on why IT projects fail, CEO of Asuret, a Brookline, MA consultancy that uses specialized tools to measure and detect potential vulnerabilities in projects, programs, and initiatives. Also a popular and prolific blogger, writing the IT Project Failures blog for ZDNet. Frequently quoted by the press on topics related to IT management.
By Michael Krigsman on June 30, 2017
As artificial intelligence proliferates, companies and governments are aggregating enormous data sets to feed their AI initiatives. Although privacy is not a new concept in computing, the growth of aggregated data magnifies privacy challenges and leads to extreme ethical risks such as unintentionally building biased AI systems, among many others. Privacy and artificial intelligence are […]
By Michael Krigsman on June 26, 2017
A demonstration at Oracle’s Modern Customer Experience conference shows why augmented reality is here to stay in the enterprise. Watch AR help repair a slot machine in Las Vegas.
By Michael Krigsman on May 8, 2017
Digital transformation must extend beyond marketing to every part of your company. A world expert explains why and shares his advice on what to do.
By Michael Krigsman on May 5, 2017
The Chief Information Officer of financial services firm, Antares Capital, with $20 billion under management explains why she went all-in on the cloud.
By Michael Krigsman on May 4, 2017
Machine intelligence will have a profound impact on business and jobs. Learn how artificial intelligence and machine learning will affect your company and what you can do about it.
By Michael Krigsman on February 2, 2017
AI is surrounded by marketing hype, jargon, inflated expectations, and fear. Two experts offer realistic and thoughtful ideas about AI in our society and economy.
By Michael Krigsman on January 16, 2017
The Brooks Brothers clothing brand is an iconic name in American business. Founded in 1818, the company has outfitted 39 US presidents and prides itself on offering white glove service to its customers. How does a 200-year old brand translate and deliver high-end service in the digital age, especially when in a price-sensitive consumer […]
By Michael Krigsman on January 6, 2017
Banking and financial services are under threat from a combination of technology innovations, a difficult economic environment, and changing consumer expectations. During a recent CXOTALK conversation with banking technology leader, Oliver Bussmann, we explored the dynamics underlying these challenges to financial services. Oliver was Group CIO for UBS, largest private bank in the world […]
Posted in Business
By Michael Krigsman on January 5, 2017
Photo from NPR The World Health Organization was founded in 1948 as a part of the United Nations. WHO works within the UN system in these focus areas: Health systems Promoting health through the life-course Noncommunicable diseases Communicable diseases Corporate services Preparedness, surveillance, and response I spoke with WHO’s Chief Information Officer, Marc Touitou as […]
By Michael Krigsman on January 3, 2017
Image from Istockphoto In part one of my conversation with Kim Stevenson and Adriana Karaboutis, we discussed the challenges and opportunities facing women in technology Also read: Women in technology: Advice from Intel and Biogen This second post offers advice from Andi and Kim on how CIOs can add value to their organizations. Both women […]
By Michael Krigsman on November 4, 2016
It seems every entrepreneur wants to start an enterprise software company. However, many of these founders do not possess a realistic understanding of what selling to the enterprise actually means. While it is true that enterprise budgets can be large, convincing managers to buy your products is often difficult, complex, and time-consuming. Enterprise buyers tend […]
By Michael Krigsman on October 24, 2016
Wavebreak Media LTD Last month, Oracle presented OpenWorld, its annual confab of enterprise software, in San Francisco. OpenWorld gives Oracle the opportunity to showcase the latest technology, products, and future directions of this huge company. It also creates a nexus of customers, prospects, press, and analysts who converge to study the company and its plans. […]
By Michael Krigsman on September 2, 2016
The legal industry has a reputation for being slow to change and behind the curve on adopting new technologies. A credible survey of law firms in the UK indicated these facts: 17 percent of partners in the top 25 UK law firms are women 80 percent of the law firms surveyed see digital strategy as […]
By Michael Krigsman on June 15, 2016
Customer experience is one of those vague phrases that one hears about digital transformation (itself one of the most common jargon buzzwords of our time). There are two issues associated with customer experience: determining the meaning and quantifying the value or ROI. To understand the meaning, let’s turn to two authoritative sources, Dion Hinchcliffe and […]
By Michael Krigsman on June 9, 2016
The consulting firm, Accenture, is a member of the Fortune 500 and one of the largest companies in the world, with revenues over $32 billion and approximately 300,000 employees. As part of the CXOTALK series of conversations with disruptive business leaders, I spoke at length with Accenture’s Chief Technology Officer, Paul Daugherty. During the 45-minute […]