NetSuite CEO on professional services, customer satisfaction, and recurring revenue

NetSuite CEO on professional services, customer satisfaction, and recurring revenue

During a CXOTALK conversation with NetSuite CEO, Zach Nelson we discussed many topics, including two core issues: the role of professional services at NetSuite and how the company thinks about customer retention and subscription sales.   The discussion with Nelson took place on-stage at the SaaStr Annual, a conference bringing together 5,000 software-as-a-service entrepreneurs. Here […]

Five steps to build digital business networks

Five steps to build digital business networks

Digital transformation is one of the top buzzwords of our time. However, looking carefully, a significant part of the meaning involves technology and platforms that harness value from networks of digital relationships. Digital business networks are one of the critical assets of any organization, although most companies do not have systematic methods for using those […]