Well-known expert on why IT projects fail, CEO of Asuret, a Brookline, MA consultancy that uses specialized tools to measure and detect potential vulnerabilities in projects, programs, and initiatives. Also a popular and prolific blogger, writing the IT Project Failures blog for ZDNet. Frequently quoted by the press on topics related to IT management.
By Michael Krigsman on April 3, 2014
A new study from strategy consulting firm, McKinsey, shows “growing dissatisfaction” with IT performance, from both business users and within the ranks of IT itself. The study notes that almost one-third of IT respondents believe replacing their own leadership should be a top priority to improve IT performance. This data signals a growing crisis, in which […]
By Michael Krigsman on February 28, 2014
Everyone knows I am a strong advocate of Chief Information Officers. It’s a tough job fraught with pressure from management that demands simultaneous cost cutting and innovation along with increasingly sophisticated business requirements for technology-enabled transformation. Despite these challenges and many more, there are great CIOs using technology to drive significant and meaningful business improvements. […]
By Michael Krigsman on February 19, 2014
A special edition of CxOTalk (episode 44) brings together three top analysts to discuss why enterprise software is so uninspired and how to fix the problem. The conversation is fun, exciting, and completely engaging.
By Michael Krigsman on February 3, 2014
Workday is among the most high-profile examples of a new breed of enterprise software, based completely in the cloud. Started by Dave Duffield and Aneel Bhusri, who led PeopleSoft prior to the acquisition by Oracle, Workday is now a public company. As part of the CxOTalk series of conversations with innovators, we spoke with Workday’s Chief Technology Officer, Stan […]
By Michael Krigsman on January 30, 2014
Many enterprise software startups view success as a simple equation: build a great product and the world will line up to buy. There are two problems with this logic. First, it assumes that great product always drives great success; and second, this thinking leads to feature-oriented, rather than customer-centric, decisions. The tendency to focus on features […]
By Michael Krigsman on January 27, 2014
The relationship between IT and marketing is symbolic of larger changes taking place in enterprise technology. The proliferation of sophisticated end-user software, often based in the cloud, has created deep technology expertise in functional areas such as marketing. I asked the Chief Marketing Officer of LexisNexis, Steve Mann, for a snapshot of marketing innovation that intersects […]
By Michael Krigsman on January 24, 2014
New research from Gartner and CIO Magazine describe the shift from infrastructure to digital transformation. But, not all organizations are ready to change.
By Michael Krigsman on January 13, 2014
Three of the most innovative CIOs in government suggest ways to improve federal, state, and local information technology.
By Michael Krigsman on December 17, 2013
After years of languishing in the backwaters of unsexy boredom, enterprise software has become sexy. This change reflects growing expectations among business users that software should be easy to deploy and consume. With $7 billion of VC money going to enterprise startups in 2013, it’s clear that enterprise software is now the darling of just […]
By Michael Krigsman on December 9, 2013
Every week, CxOTalk brings together prominent executives, authors, and analysts to discuss innovation in enterprise business and technology. Conducted live and unscripted on open video, CxOTalk offers a rich source of thought leadership from the most innovative practitioners and thinkers in the world. The show adopts an informal style to humanize top enterprise leaders and […]
By Michael Krigsman on December 3, 2013
Although much has been written about “bring your own device” (BYOD) and the “consumerization of IT,” it is easy to forget the practical dangers that arise when business users feel ignored by technology professionals. It’s a huge problem, so I was hardly surprised when mobile document management vendor, harmon.ie, announced a contest on “Rogue IT” […]
By Michael Krigsman on December 2, 2013
A legal dispute between tire company, Bridgestone, and system integrator, IBM, over a failed ERP implementation has escalated into a war of words between the companies. Instead of keeping quiet about the details, in accord with usual practice, IBM has taken a strident public position against its customer Bridgestone. This approach represents a break from […]
By Michael Krigsman on November 26, 2013
As someone focused on enterprise innovation, particularly related to activities by the CIO and CMO, I pay close attention to startups. While large or established organizations bring scale and process to enterprise technology, startups are where to find people pushing the boundaries of what is possible, interesting, and useful. For that reason, I visited with […]
By Michael Krigsman on October 29, 2013
The discrepancy, or gap, between doing and achieving is a persistent problem in business. Although every experienced leader knows that functional success is fundamental to sound management, doing a good job doesn’t necessarily lead to career recognition or personal reward. Niccolo Machiavelli, one of the most intriguing political philosophers in Western history, focused relentlessly on […]
By Michael Krigsman on October 9, 2013
During a recent CxOTalk conversation with Wendy Lea, CEO of Get Satisfaction (disclosure: I am an advisor), we discussed the value of online communities in brand marketing. Although support organizations have long used communities to improve customer service and reduce costs, the relationship of community to marketing is particularly interesting. You can view the entire discussion […]