Business

Getting Your Series A Mojo Back

Getting Your Series A Mojo Back

You Need to Find Your Mojo A Chip On Your Shoulder A few years ago I wrote a blog post on entrepreneurs with a chip on their shoulders. I think it’s an important read. A chip on one’s shoulder as in, “Fuck the system, it’s broken and I want to fix it” is exactly the […]

NetSuite CEO on professional services, customer satisfaction, and recurring revenue

NetSuite CEO on professional services, customer satisfaction, and recurring revenue

During a CXOTALK conversation with NetSuite CEO, Zach Nelson we discussed many topics, including two core issues: the role of professional services at NetSuite and how the company thinks about customer retention and subscription sales.   The discussion with Nelson took place on-stage at the SaaStr Annual, a conference bringing together 5,000 software-as-a-service entrepreneurs. Here […]