
Defense contractor: IT must embrace radical transparency and culture change
Although innovation and being responsive to customers is the lifeblood of every technology organization, maintaining the spark of innovation inside a large company is hard. To gain insight into how to drive change and innovation at a large company, I spoke with a senior executive at L3 Technologies, which is the eighth largest defense contractor […]

CIO playbook: Citizen development is your ‘most important’ tool
A citizen developer in action. Photo by Michael Krigsman. The topic of low-code platforms and citizen development has come up a lot lately during my discussions with Chief Information Officers. Given the mandate to innovate while spending less money, interest in this topic is not surprising. The heart of citizen development is giving knowledgeable end-users […]

CIO playbook: Citizen development is your ‘most important’ tool
A citizen developer in action. Photo by Michael Krigsman. The topic of low-code platforms and citizen development has come up a lot lately during my discussions with Chief Information Officers. Given the mandate to innovate while spending less money, interest in this topic is not surprising. The heart of citizen development is giving knowledgeable end-users […]

iPhone X and Note 8 compared: The ultimate guide for business users
There’s a battle raging out there between the Apple iPhone X and the Samsung Galaxy Note 8, with strong opinions on both sides. As a proud owner of both phones, I want to share my experience and declare a definitive winner. Also read: iPhone X vs Galaxy Note 8: Which phone has better business specs? […]

Oracle and cloud: Success demands a customer-centric culture
Because Oracle is one of the most important players in enterprise software, I asked three top industry analysts to join me on Episode 261 of the CXOTalk series of conversations with innovators. Read on to learn how these analysts view Oracle, its position in the market, and its relationship to customers. Oracle is a 40-year […]

Data science: Feeding the all-seeing beast
Pervasive data science is becoming a core enabler of business innovation and competition. Given this importance, it’s worth examining the context of data science to consider its trajectory and future value. In my view, primary challenges around data science for business leaders comes from three sources: Business people do not always understand the power and […]

One Small Change I Made That Improved My Daily Mental State
We all have a pretty good idea about things that drag down our productivity or suck up time that would be better spent on more fulfilling activities. Two years ago I made a commitment to stop bringing my mobile phone into my bedroom and with like a 95% compliance rate this made a big improvement. […]

Want to Really Understand What all the Hype of Cryptocurrency is About?
If you read the headlines you may well think cryptocurrencies are a either a radically new way of paying that is our savior from ossified, corrupt governments or on the other side that they are speculative Ponzi schemes. The reality of course is that cryptocurrencies can be both and can be liberating and corrupting at […]

Equifax : Disturbing Developments
Credit-rating company Equifax’s data breach, which involves an estimated 143 million people, may not be the largest that we have seen, after all Yahoo lost billions of emails in a series of data breaches, most of them brought out to the public much later. Given the nature of data at play here, this is clearly […]

AI on the high seas: Royal Caribbean sets a course for “frictionless and immersive” vacations
Royal Caribbean, the world’s second largest cruise line, operates in 47 different countries with over 50 ships, each of which is a floating city transporting and entertaining between 2,500 to 7,000 guests at a time. Running a cruise line at this scale presents massive logistical challenges. I caught up with Royal Caribbean’s Chief Information Officer […]

Time to Drop LastPass? The Most Irresponsible, Idiotic Post Ever!
<rant> I have not blogged for a while, but I feel my blood is boiling at such an irresponsible call by MakeUseOf, a site I used to respect: It’s Time to Drop LastPass: How to Migrate to a Better Password Manager As a long-time LastPass user, my first reaction was panic: yet another breach? But […]

Artificial intelligence and privacy engineering: Why it matters NOW
As artificial intelligence proliferates, companies and governments are aggregating enormous data sets to feed their AI initiatives. Although privacy is not a new concept in computing, the growth of aggregated data magnifies privacy challenges and leads to extreme ethical risks such as unintentionally building biased AI systems, among many others. Privacy and artificial intelligence are […]

One Simple Rule on When to Build a “Custom” Feature
“Custom” features … I feel this is perhaps the point founders get the worst advice of all. Especially from VCs, B2C folks, and folks that have never sold bigger deals and into the enterprise. One-off customization per se is bad. This is SaaS, not a services business. But Being paid a lot to build something […]

Augmented reality: Field service proof points in the enterprise
A demonstration at Oracle’s Modern Customer Experience conference shows why augmented reality is here to stay in the enterprise. Watch AR help repair a slot machine in Las Vegas.

CIO Report: Cloud first in financial services
The Chief Information Officer of financial services firm, Antares Capital, with $20 billion under management explains why she went all-in on the cloud.