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By Chirag Mehta on January 31, 2013
Many enterprise software vendors sympathize. “We know it’s a bad experience” or “We will fix the usability.” One of the reasons the software is not usable is because the makers never had any empathy for the end users who would use it. In many cases the makers didn’t even know who their end users were; […]
By Ben Kepes on January 31, 2013
When talking with organizations about how the cloud can help them, I’m often told that cloud has no place in their organization and they’re not using it in any way, shape or form. They also point to the perceived security risks that cloud brings as their #1 reason for not using any flavor of cloud. […]