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By Joel York on June 19, 2014
The SaaS community has gained a solid understanding of SaaS financial metrics, as well as many of the operational principles required to achieve them. However, there has always been an obvious gap between what happens on the top line and what happens on the ground. This is about to change! The SaaS industry is maturing […]
By Hutch Carpenter on June 19, 2014
At the 2014 HYPE Innovation Managers Forum in Bonn, I hosted a roundtable that looked at Involving Customers in the Innovation Process. There were over a dozen different corporations represented in the discussion. To spur the conversation, I mapped the points for customer involvement as: What customers want (jobs-to-be-done) ideas (open innovation) Feedback on options (collaborative design) As […]
By Jason M. Lemkin on June 19, 2014
There’s a common bit of advice we entrepreneurs and execs always get: worry less about the competition, and more just about growing your own business. It’s good, sound advice. But man — it’s hard advice to follow. Between your competitors’ 100 tweets about a day about however Everyone In the World Loves Them, their $50m […]