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Research: Spotlight on social media risk management

Research: Spotlight on social media risk management

By Michael Krigsman on August 20, 2012

A new report by Altimeter Group sheds light on the importance of risk management as applied to social media.

Posted in Featured Posts, Trends & Concepts | Tagged altimeter group, confidentiality, identity theft, jeremiah owyang, Law, risk management, social media, twitter | 1 Response

Rethinking the Technology & IT Analyst Industry

Rethinking the Technology & IT Analyst Industry

By Zia Yusuf on February 20, 2011

(Guest post by Zia Yusuf, CEO, Streetline, formerly Executive Vice President, SAP) Over my last twelve years working as a senior executive in the technology industry I have had an opportunity to engage with a broad section of technology and IT analysts and researchers – both from established firms (eg. Gartner, Forrester etc.), smaller more […]

Posted in Business, Featured Posts, Trends & Concepts, Your POV | Tagged altimeter group, Constellation Research, enterprise software, gartner, industry analysts, innovation, startups, Technology, transparency | 4 Responses

Report on 18 Use Cases for Social CRM

Report on 18 Use Cases for Social CRM

By Jacob Morgan on March 5, 2010

Jeremiah Owyang and Ray Wang from Altimeter Group released their report today on the 18 use cases for Social CRM and provide some ideas and guidelines for how to move forward within the space.  They included quite an impressive roster of experts and vendors to help them compile their report.  However, keep in mind that […]

Posted in Enterprise | Tagged altimeter group, jeremiah owyang, ray wang, scrm, Social CRM, social crm use cases | 2 Responses

The Liminal State

The Liminal State

By Guest Authors on September 3, 2009

A few days ago, I posted about the chasm between “social media” and “enterprise 2.0″ – about the different messaging, models and modes of thinking, but all with what I think is common ground. Over the past few days, I’ve found myself in interesting conversations around “social CRM,” the collision of tools like twitter and […]

Posted in General | Tagged altimeter group, cluetrain, collaboration, dachis, defragcon, e20, e20con, enterprise 2.0, liminal, liminality, oauth, open follow, social business design, Social CRM

@jowyang and the Circle of Life

@jowyang and the Circle of Life

By Chris Yeh on August 27, 2009

A hot news item out of Silicon Valley is that my old friend Jeremiah Owyang has left Forrester Research to form the equivalent of a rock supergroup by joining Charlene Li, Ray Wang, and Deb Schulz at Altimeter. This is great news for all of those aforementioned rockstars, but it is also a classic example […]

Posted in Analysis | Tagged altimeter, altimeter group, analysts, business model, charlene li, consulting, forrester, jeremiah owyang, ray wang | 1 Response

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