By Jacob Morgan on April 20, 2010
I really wasn’t going to write this post but on the advice of some colleagues and friends in the industry, I decided to go ahead and share my experiences with American Airlines. Here’s my story: Last week I booked a last minute ticket to Hawaii; the flight departed Thursday and I booked it Wednesday evening. […]
Posted in General | Tagged airline social crm, airlines travel, american airlines, continental airlines, flying on american airlines, hates customers, rants, scrm, Social CRM, travel horror stories, travel nightmare, united airlines |
By Zoli Erdos on June 9, 2009
American Airlines is about to test eco-friendly new technology on it’s regular flight between Paris and Miami this Thursday. Unfortunately it’s still not the Flying Saucer design, but this much more boring Boeing 767-300 equipped with all the new technology.What exactly that new technology is, is a bit hard to decipher from this highly buzzword-compliant […]
Posted in General | Tagged air travel, airlines, american airlines, aviation, eco-friendly, environment, green flight |