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Voice in the Clouds

Voice in the Clouds

By Dave Michels on November 25, 2012

The voice in the cloud is not the creator of the universe, but rather some 800 service providers after your wallet. And they are getting it. Hosted voice and UCaaS is growing at an impressive clip. The premise vendors can’t ignore it any more. While Avaya, for example, touts that it grew IP office sales 46 percent […]

Posted in Featured Posts, Technology | Tagged avaya, BroadSoft, cisco, lifesize, mitel, shoretel

Box Solves the Enterprise Adoption Roadblock

Box Solves the Enterprise Adoption Roadblock

By Ben Kepes on May 24, 2012

I’ve spent the last few years watching the meteoric rise of cloud content management vendor Box. Their approach has been to empower individual groups or business units within an organization to collaborate more effectively around their content and then to expand their presence within the organization. The “land and expand” strategy is a valid one, […]

Posted in Application Software, Enterprise, Featured Posts | Tagged avaya, box, Lennar Corporation, MGM Resorts International, Netflix, Stanford University, Webcor Builders

Image credit: Helian Unbound

Cisco Calls the Skype Kettle Black

By Dave Michels on February 22, 2012

I didn’t see this one coming – but it makes perfect sense. Cisco communicates to the EU that Microsoft and Skype together may not be such a good thing for the industry, and thus appealed the approval of the merger to the EU. That isn’t in itself too surprising until you consider that the EU […]

Posted in Application Software, Business, Featured Posts | Tagged avaya, cisco, interoperability, microsoft, nojitter, skype, telecom, UCIF, video, webm | 1 Response

10 Reasons Why RIM Won’t Die

10 Reasons Why RIM Won’t Die

By Dave Michels on January 23, 2012

It has been fun to kick RIM. Text book example of why incumbents get disrupted – they owned/invented email on a mobile phone. They invented the smartphone. We used to call their addicts ’”Crackberries.” But they (along with everyone else) underestimated Apple. Blackberry had a huge market share – relationships with every major cellular carrier, a […]

Posted in Business, Featured Posts | Tagged android, avaya, Blackberry, cisco, cius, flare, mitel, mobile phones, RIM, telecom | 1 Response

Enterprise Tablets: Hurry and Get One Before They Are Gone

Enterprise Tablets: Hurry and Get One Before They Are Gone

By Dave Michels on July 19, 2011

The Cius is here. That makes two enterprise UC tablets: Cisco Cius and Avaya Desktop Video Device with the Flare Experience. First some clarifications and differences, then a few conclusions. These devices do not compete with each other. The Cisco Cius is for Cisco UC customers and the Avaya Desktop Video Device is for Avaya […]

Posted in Enterprise, Featured Posts, Technology | Tagged android, avaya, cisco, CiscoCius, ipad, iphone, tablets, video

Skype For Asterisk Was Already Dead!

Skype For Asterisk Was Already Dead!

By Dave Michels on May 25, 2011

The big story this week (so far), Skype for Asterisk (SFA) comes to its end. The official notification reads: Skype for Asterisk will not be available for sale or activation after July 26, 2011. Skype for Asterisk was developed by Digium in cooperation with Skype. It includes proprietary software from Skype that allows Asterisk to […]

Posted in Application Software, Enterprise, Featured Posts | Tagged asterisk, avaya, cisco, digium, microsoft, shoretel, sip, skype, voip

Clouds Are Calling Traditional Voice Vendors

Clouds Are Calling Traditional Voice Vendors

By Dave Michels on December 2, 2009

  The cloud is transforming enterprise computing, but not so much for voice processing. Over the past decade, enterprise voice systems migrated under the general IT umbrella, and CIOs are looking hard at cloud computing. There are several factors that suggest voice is a perfect fit for cloud computing. However, there is one sticky point. […]

Posted in Application Software | Tagged amazon ec2, asterisk, astricon, aura, avaya, aws, mitel, openscape, siemens, sip, skype, verge 1, vmware, voice

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