
Book Review–Bank 3.0
I’ve spent a lot of time thinking about, talking with and sometimes consulting to organizations in what I think of as traditional sectors about how the rise of a new way of doing business, of communicating and of personalization affects them. From telecommunications carriers to airlines, from retail to banking there is a number of […]

More on Banking 2.0–Who Ya Gonna Trust?
I’ve been writing now for a few years about Banking 2.0 – a general term that I use to describe what financial services will look like when it discovers open, social, API enablement, mobile and all the other business and technology trends that are converging today. I wrote a post recently that suggested Apple and […]

Bank Simple–Not Traditional Banking But Definitely Not Banking 2.0
I’ve written in the past about Banking 2.0 – a concept that sees the flexibility and openness of web 2.0 bought that most staid of industries, banking. As I see it, like the web we now know, banking 2.0 would involve banks creating APIs that would allow (and yes, after correct authentication of course, third […]

Your Honor, You’re Clueless. (Judge Orders Google to Shut Down Email Account)
Rocky Mountain Bank might as well be called Royal Sc***up Bank. An employee emailed loan documentation to the wrong email address. Bad, but not unseen mistake. However, he also mistakenly attached documents that should not have been sent to anyone in the first place: The attachment contained confidential information on 1,325 individual and business customers […]