
Acknowledgement matters
In face to face interactions we are programmed to recognise the importance of feedback. As we move many previously physical interactions online, are we in danger of forgetting just how important it is? When you walk into a shop and buy something, a plethora of tangible and intangible signals reassure you that all is proceeding […]

B2B Integration, Available to the Little Guys at Last. Acquisition, funding and bootstrapping
Lots of interesting happenings in the B2B integration space – some funding, an acquisition and a little battle aiming to bootstrap its way to stardom. Recently IBM announced its acquisition of Sterling Commerce – Colleague Ray Wang does an, as-always, excellent job of giving a quick perspective. Some key points from Ray’s post: On May […]

FastDue – Searching for Some Secret Sauce
There are two distinct product strategies that SaaS office productivity vendors can take. One is to encourage third parties to build complementary solutions to their own, and in this way create a multi-vendor ecosystem. In the business realm FreshBooks is a perfect example of this strategy. To succeed with this strategy, vendors need to have […]