
Cloud based Business Intelligence as a Service
While Business Intelligence is not a new issue, cloud based business intelligence as a service (BIaaS) is a topic worth noting – because it is starting to catch on equaling the playing ground between big players in ERP and CRM with smaller players wh…

There’s a Reason It’s Free – Get Over It…
I’ve been mulling this post around in my head for quite some time now – an eight hour flight across the great Australian Desert seemed as good a time as any to finally put pen to paper (fingers to keys?) and write this post. We’ve been hearing much lately about privacy concerns with free services […]

Foursquare + Square = Killer Small Business Social CRM
Parker Smith wrote a piece that got me thinking. In Foursquare: Democratizing the Loyalty Program, he posits that Foursquare could be the loyalty program provider to small businesses. I think he’s right. Then I noticed these identical product benefits touted by the companies themselves, Foursquare and Jack Dorsey’s Square: For example, foursquare can tell you […]