
Book Review–Bank 3.0
I’ve spent a lot of time thinking about, talking with and sometimes consulting to organizations in what I think of as traditional sectors about how the rise of a new way of doing business, of communicating and of personalization affects them. From telecommunications carriers to airlines, from retail to banking there is a number of […]

Book review–Kill the Company
I seem to be on the mailing list for book publishers wanting people to read and review new business tomes – that’s not such a bad thing – I get a heap of literature and a great way to expand my library. The most recent review copy I was sent was Kill the Company by […]

Rewards and the Motivation Paradox
I’m finally getting around to reading Daniel Pink’s “Drive.” I had held off for a long time, figuring that I didn’t need to read someone else’s rehashing of Deci, since I’d already read the source material. I was wrong. Pink does a great job of synthesizing a number of different strands, including behavioral economics, Deci’s […]

Master Switch by Tim Wu
Every so often I get a really good advance copy of a book that makes you think about what length companies will go to keep their competitive advantage. Very few if any company will cannibalize a working business model and product in favor of something …