
And Who Said SaaS Wasn’t Customizable? – NetSuite Rewrites the Rules and Embraces Design Thinking in the process
I spend a lot of time talking to organizations about moving to SaaS an often I hear their concerns around the apparent lack of flexibility that SaaS apps give them. In the broader context this argument speaks to the points raised by Dennis Howlett in his recent post about design thinking as it relates to […]

SAP’s Gravity Prototype: Business Collaboration Using Google Wave
Alexander Dreiling of SAP Research in Brisbane, Australia, has posted on a great prototype called Gravity that uses Google Wave to collaborate around business process. Gravity is a Google Wave “gadget” that can be added within the Google Wave client. It lets participants in a wave use the business process modeling functionality of SAP Business […]

Why a Business Process Modeling (BPM) Approach to SOA Usually Fails
I was having a Twitter conversation with Brenda Michelson (@bmichelson) and Todd Biske (@toddbiske) about the tight coupling in peoples minds between BPM and SOA, and why I find that when people take a BPM centric approach to SOA, it usually ends up not delivering the goods. So today’s post is about how to properly […]

"SaaS as Recession-proofing Software" Theme Picking Up
It looks like I may have started ( actually, just re-started) a trend discussing How Software Can Be Resilient to Recession. Sramana Mitra @ Forbes talks about 'SaaS-ing' Back At The Economy: Some of the robustness of SaaS companies comes from the fact that the sector caters heavily to small businesses. This is because their […]