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Digital transformation and consulting/outsourcing firms

Digital transformation and consulting/outsourcing firms

By Michael Krigsman on July 25, 2014

Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here’s what you need to know.

Posted in Business, Featured Posts | Tagged BPO, Business process outsourcing, HFS, HfS Research, ZDNet

Cloud & Outsourcing Service Providers

Cloud & Outsourcing Service Providers

By Sadagopan on March 21, 2011

Far too often, am asked the question – Won’t cloud disrupt the outsourcing vendors in a big way. My answer is Yes & No. Yes. The cloud will definitely impact those outsourcing vendors who just wait and watch or do superficial adjustments to the eme…

Posted in Business, Enterprise, Featured Posts | Tagged Application Outsourcing, BPO, Business process outsourcing, cloud computing, Emerging Models, IT service management

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