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Browse: Home / Business Strategy

Business Strategy

Can You STFU Your Customers In The SaaS Era?

Can You STFU Your Customers In The SaaS Era?

By Krishnan Subramanian on October 30, 2010

Yesterday, there was an interesting thread going on in the tech blogosphere about a move by 37Signals, the company behind such amazing services as Basecamp, Highrise, etc.. From the discussion, I found a valuable lesson for the SaaS providers and I thought I will highlight it in this post. BTW, what is the story behind […]

Posted in Business, Featured Posts | Tagged 37signals, Business Strategy, cluetrain manifesto, Entrepreneurship, sales strategy

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