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Chatter Messenger – Real-Time Synchronicity

Chatter Messenger – Real-Time Synchronicity

By Ben Kepes on May 22, 2012

  Messenger sees salesforce roll out technology they gained from the acquisition of DimDim – real time aims to build upon the usage of Chatter by offering a whole raft of real time functionality that will remove the need for organizations to continue using a number of tools they currently do. Real time enables presence […]

Posted in Application Software | Tagged chatter, cloudforce, dimdim, dreamforce, instant messaging, messenger, Realtime, salesforce, salesforce.com, San Francisco

Live Stream from CloudForce Social Enterprise Tour

Live Stream from CloudForce Social Enterprise Tour

By Zoli Erdos on March 15, 2012

Live stream by Ustream

Posted in Business | Tagged cloudforce, salesforce.com | 1 Response

SalesForce Makes Listening And Engaging In The Social Web Easy

SalesForce Makes Listening And Engaging In The Social Web Easy

By Krishnan Subramanian on March 3, 2011

Salesforce.com (see previous CloudAve coverage) today announced Service Cloud 3, their customer service software available as SaaS. This new version ties social web to the customer service portal making the interaction across social network seamless. With this tight integration organizations can closely monitor the conversations across social networks and engage with their clients seamlessly from […]

Posted in Application Software, Enterprise, Featured Posts | Tagged briefs, cloudforce, customer service, salesforce, salesforce.com, Service cloud, Service cloud 3, social, Social Business, support

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