
Inspiration to get "social media" things Done
Back at the end of February I was struggling to complete a post about Social Media Week London, and I put a plea out to Twitter for some motivation (or to be shamed in to finishing it). @iamcreative aka Helen Harrop used her art as an incentive and promised me one of her doodle’s if […]

The Liminal State
A few days ago, I posted about the chasm between “social media” and “enterprise 2.0″ – about the different messaging, models and modes of thinking, but all with what I think is common ground. Over the past few days, I’ve found myself in interesting conversations around “social CRM,” the collision of tools like twitter and […]

Can We Add Intelligence to the People Platform?
Isn’t it funny how things come full circle? Ross Mayfield has an extensive post up today about what is, ostensibly, “Social CRM” — though he touches on so much stuff that I hate to characterize it as simply that (bottom line: go read it). In that post, he said one thing that really caught my […]