Management by Community
At the Spigit Customer Summit, Gary Hamel described an innovative management approach that has stuck with me. W.L. Gore management has a hands-off approach to managing employees. Each employee is free to say ‘no’ to any request by a colleague. That’s right. Refuse to do something a colleague asks. Damn, that sounds pretty good, doesn’t […]
Webstock – Derek Powazek – The Wisdom of Communities
Author of “Design for Community, The Art of Connecting Real People in Virtual Places”, Powazek is an alumnus of HotWired, Blogger and Technorati and he wondered why despite the wisdom of the crowds (Google “James Surowiecki”), community generated content tends to be somewhat *low brow* results… The four elements of crowd wisdom are; Diversity Independence […]
Start Ups – Your Customers Are Your World
The best thing about the move to closer relationships between businesses and their customers is the ability to disintermediate the myriad of middlemen that characterise traditional commerce. This interest isn’t purely intellectual – in one of my other lives I own and help run a business that (gasp) manufacturers real products in (bigger gasp) a […]
