#CXOTALK: Open data and APIs at The New York Times
The New York Times is one of the most venerable and well-known newspapers in the world. Despite its long history, the Times faces significant disruptive pressure from the competitive media environment. Proliferating sources of content, changing expectations of information consumers, and shifting sources of revenue have forced the New York Times to reconsider how it […]
20 influential chief information officers
The CIO role has come under considerable scrutiny because enterprise technology is now more strategic than ever before. The shift toward strategic IT has happened with the growth of business models that rely on technology platforms. In summary, digital transformation has accelerated change in the CIO role from infrastructure provider to innovator. 20 Influential Chief […]
CMO report: Gaining adoption and measuring ROI at Arrow Electronics
For many Chief Marketing Officers, gaining internal support and measuring the ROI of marketing and branding efforts are key goals. As with any other corporate function, driving transformation in marketing requires an executive mandate, bolstered by an organizational consensus that change is a Good Thing. Likewise, although measurement in the digital age is a holy […]
HR Millennial report: ‘We want transparency, honesty, and opportunity’
We often hear discussions about Millennials in the workplace. This generation, consisting of people born roughly between 1980 and 2000, will play an increasingly important role in the knowledge economy. The image shows how large the Millennial group is in comparison to other generations. To learn more about how Millennials view the work environment, I […]
Formula 1 racing: Sensors, data, speed, and the Internet of Things
The Internet of Things (IoT) is all about collecting, aggregating, and analyzing data from devices and sensors. And Formula 1 race cars are among the most interesting of those “things.” A quick look at the Formula 1 technology site presents the latest technical developments used in these race cars: It’s a highly technical sport and […]
Social selling: What it is and why it matters
Selling is the lifeblood of most companies. But traditional, command-and-control approaches to enterprise sales may not always be best. Among the alternatives is a school of thought called “social selling.” This approach leverages social media as a mechanism to understand customers and support their business goals. More than that, social selling embodies a philosophy that […]
DevOps decoded: Guru explains what it is and why you should care
Anyone working in IT has heard of DevOps. It’s a phrase associated with giant cloud companies like Amazon, Netflix, and Salesforce. But DevOps also seems obscure, like a secret handshake that’s hiding in plain sight. To demystify DevOps, I invited one of the world’s most prominent DevOps figures to join me on CXOTalk. Gene Kim […]
SugarCRM CEO talks customer engagement, selling, and the empowered digital consumer
The phrase “customer engagement” expresses the value and importance of interacting with buyers. We all want prospects and customers to interact positively with our brand and products. While unhappy customers often share their stories online, converting customers into fans, or even brand advocates, is another story altogether. On one level, it’s simple. If customers love […]
Startup school: How to get unicorn money from a VC
For the right team, raising venture capital money can seem fast, simple, and easy. Here’s why it’s not that simple.
Digital transformation: What the $#%&@! is a business model and why you should care
Serious discussions of digital transformation invariably turn to business models and the changing relationship between a company and its customers. Business models play an essential role in defining the value that any organization delivers to its customers. When an industry or group fundamentally changes how it provides value, business model innovation is often involved. For […]
When Google errs: A cautionary tale of great power
Update 4/28/15: Based on comments in response to this post, I did further research into the history of the cxotalk.com domain that I recently purchased. Based on many spam backlinks, there is no doubt this site had a bad history before my purchase. This leads to several conclusions: Before purchasing any domain at auction, be […]
SaaStr on CXO Talk: “At the Beginning It’s All Hustle and Chutzpah” – Video + Transcript
The other day as you may have seen Michael Krigsman from CXO Talk and I did an in-depth sessions about learnings about the next great generation of SaaS companies, and how they are scaling. The video is embedded below and got 5k+ views just over the weekend so it seems to have hit some nerve. […]
SaaStr on CXO Talk on Friday — Best Enterprise Video Discussions on the Internet
I don’t want to pick favorites, but if you like truly deep dives and you don’t watch CXO-Talk … you should. Michael Krigsman, a fellow Enteprise Irregular and longtime ZDNet columnist, really just comes up with the most amazing guests and terrific conversations. Anyhow I’ll be on this Friday at 12pm PST / 3pm ET if you want […]
CEO chessmaster: ‘Mobile first’ is a risky move for the enterprise
During a conversation with Alan Trefler, CEO of Pegasystems, a $600 million enterprise software provider, we discussed points related to business strategy, omni-channel customer relationships, user experience, IT / business relationships, and bootstrapping a company without investors. The discussion took place as part of the CXO-Talk series of conversations with leaders who are shaping the […]
Higher education: Innovation and digital transformation
Lisa Davis, CIO at Georgetown University, explains how colleges and universities must adapt to the changing landscape of technology in education.
