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Browse: Home / #cxotalk / Page 2

#cxotalk

Higher education: Innovation and digital transformation

Higher education: Innovation and digital transformation

By Michael Krigsman on September 30, 2014

Lisa Davis, CIO at Georgetown University, explains how colleges and universities must adapt to the changing landscape of technology in education.

Posted in Technology | Tagged #cxotalk, Coursera, Georgetown university, Khan Academy, Udacity

Digital transformation: CIO / CMO and the crisis of confidence

Digital transformation: CIO / CMO and the crisis of confidence

By Michael Krigsman on July 14, 2014

A few years ago, Gartner analysts predicted, “by 2017, the CMO will spend more on IT than the CIO.” As you can see from the opening slide on their presentation (registration required) about the topic, Gartner trumpeted this prediction loudly: Although Gartner phrased its prediction to gain attention, the detailed explanatory presentation offers vague and rather inconclusive data to support the core […]

Posted in Featured Posts, Trends & Concepts | Tagged #cxotalk, Avanade, Chief information officer, CMO, gartner

Business transformation and the digital CIO

Business transformation and the digital CIO

By Michael Krigsman on June 25, 2014

Many innovative enterprises are evaluating how to take advantage of opportunities created by cloud, social, mobile, and data with analytics. The implications go far beyond technology into core activities related to business model, corporate culture, and interactions with customers. Many companies making these changes undertake shifts in organizational priorities, goals, and technology platforms. Taken as […]

Posted in Featured Posts, Trends & Concepts | Tagged #cxotalk, CIO

CIO strategy workshop: Intel's IT leadership and transformation pyramid

CIO strategy workshop: Intel’s IT leadership and transformation pyramid

By Michael Krigsman on May 20, 2014

The days of pure infrastructure IT, in which the CIO is responsible for little more than feeds and speeds, are ending. The path of modern CIO success requires meeting expectations from the business while reducing costs and finding ways to drive innovation. Because these goals can be mutually exclusive, accomplishing all three together is a significant CIO challenge. During a CxOTalk conversation […]

Posted in Business, Featured Posts | Tagged #cxotalk, CIO, value chain

Saving the dry, lifeless soul of enterprise software

Saving the dry, lifeless soul of enterprise software

By Michael Krigsman on February 19, 2014

A special edition of CxOTalk (episode 44) brings together three top analysts to discuss why enterprise software is so uninspired and how to fix the problem. The conversation is fun, exciting, and completely engaging.

Posted in Application Software, Enterprise, Featured Posts | Tagged #cxotalk

Workday: Linking technology design and user experience

Workday: Linking technology design and user experience

By Michael Krigsman on February 3, 2014

Workday is among the most high-profile examples of a new breed of enterprise software, based completely in the cloud. Started by Dave Duffield and Aneel Bhusri, who led PeopleSoft prior to the acquisition by Oracle, Workday is now a public company. As part of the CxOTalk series of conversations with innovators, we spoke with Workday’s Chief Technology Officer, Stan […]

Posted in Application Software, Business, Enterprise, Featured Posts | Tagged #cxotalk, Oracle, peoplesoft, sap, workday

Fixing government tech: Innovation against 'IT cartels' and 'complex systems'

Fixing government tech: Innovation against ‘IT cartels’ and ‘complex systems’

By Michael Krigsman on January 13, 2014

Three of the most innovative CIOs in government suggest ways to improve federal, state, and local information technology.

Posted in Business, Featured Posts | Tagged #cxotalk

Enterprise innovation: CxOTalk thought leadership

Enterprise innovation: CxOTalk thought leadership

By Michael Krigsman on December 9, 2013

Every week, CxOTalk brings together prominent executives, authors, and analysts to discuss innovation in enterprise business and technology. Conducted live and unscripted on open video, CxOTalk offers a rich source of thought leadership from the most innovative practitioners and thinkers in the world. The show adopts an informal style to humanize top enterprise leaders and […]

Posted in Business | Tagged #cxotalk

Dreamforce 2013: Three startups to watch

Dreamforce 2013: Three startups to watch

By Michael Krigsman on November 26, 2013

As someone focused on enterprise innovation, particularly related to activities by the CIO and CMO, I pay close attention to startups. While large or established organizations bring scale and process to enterprise technology, startups are where to find people pushing the boundaries of what is possible, interesting, and useful. For that reason, I visited with […]

Posted in Application Software, Featured Posts | Tagged #cxotalk, df13, dreamforce, salesforce.com | 2 Responses

Marketing: Community emerges as a source of customer 'truth'

Marketing: Community emerges as a source of customer ‘truth’

By Michael Krigsman on October 9, 2013

During a recent CxOTalk conversation with Wendy Lea, CEO of Get Satisfaction (disclosure: I am an advisor), we discussed the value of online communities in brand marketing. Although support organizations have long used communities to improve customer service and reduce costs, the relationship of community to marketing is particularly interesting. You can view the entire discussion […]

Posted in Featured Posts, Marketing | Tagged #cxotalk, customer relationship management, customer service, get satisfaction, Wendy Lea

Enterprise software: 'Do our customers love us?'

Enterprise software: ‘Do our customers love us?’

By Michael Krigsman on August 30, 2013

A recent conversation with analyst Ray Wang, who appeared on CxOTalk (see video embedded below), makes clear that a significant business model shift is taking place in many companies. This shift marks a turning point away from feature-based selling to a broader focus on the ultimate outcomes that reflect customers’ business goals and got me thinking about […]

Posted in Business, Enterprise, Featured Posts | Tagged #cxotalk, enterprise software, ray wang

CxOTalk: Compelling discussions with enterprise leaders

CxOTalk: Compelling discussions with enterprise leaders

By Michael Krigsman on August 26, 2013

About 25 weeks ago, I announced the start of a weekly broadcast called CxOTalk. Since then, CxOTalk has become one of the top independent forums for intelligent and insightful discussion around innovation, disruption, tensions between…

Posted in Business | Tagged #cxotalk

Sports marketing and technology with the New England Patriots

Sports marketing and technology with the New England Patriots

By Michael Krigsman on August 5, 2013

The business of professional sports depends on a team’s ability to attract fans into seats but also generate licensing, merchandise, and concession revenues. In this day of the large-screen man cave, with all the comforts of home, teams must work even harder to create an appealing stadium experience. Finding new ways to deepen fans’ emotional […]

Posted in Application Software, Marketing | Tagged #cxotalk, New England Patriots, Patriot

CIO lessons from the Boston Celtics

CIO lessons from the Boston Celtics

By Michael Krigsman on June 12, 2013

Basketball is a big deal here in Beantown, so it was with great pleasure that I visited the Boston Celtics to meet with Vice President of Technology, Jay Wessel, and legendary player Jo Jo White. Of course, the Celtics is a professional sports team, which naturally influences how the organization thinks about both business and technology; perhaps needless to say, […]

Posted in Trends & Concepts | Tagged #cxotalk, Boston Celtic

Pabst CIO: Sales advice for enterprise startups

Pabst CIO: Sales advice for enterprise startups

By Michael Krigsman on May 28, 2013

During a conversation with Ben Haines, the CIO of Pabst Brewing Company, we focused on cloud transformation and the impact on IT. Ben believes cloud software can drive both efficiency and innovation, which his approach to buying and deploying technology reflects. The discussion is part the CxO Talk series that I conduct each week with co-host Vala […]

Posted in Business, Featured Posts | Tagged #cxotalk

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