Write The Docs Bring Forth New Understanding From Documentarians @WriteTheDocs
The Write The Docs Conference was started in 2013 as a simple idea. Bring together those that write professionally in technical fields, creating documentation, educational papers, scientific research or other ideas of this nature. Several people got together to organize this, thinking that even a moderate turn out of writers would be considered a success. However a […]

It’s Not Your Product, Your Documentation Just Sucks
Do we really have to wade through your 400 page text-based manual you’ve posted online in order to find out why an error keeps us from using your software? Worse, when we finally find the answer it’s incomplete. So what do we do? A Google search and find the answer elsewhere. Really? Aren’t we done […]

The Documentation Maturity Model (infographic)
“How does our online documentation site stack up against other organizations?” The Documentation Maturity Model (DMM) categorizes he six types of documentation sites as we have observed through our research. We recommend you use this guide as a resource to decide which level bests suits your company’s situation and examples on what it might look […]

Is MindTouch A Documentation Player Or A Collaboration Player?
MindTouch, the San Diego based enterprise software company, announced the availability of Technical Communication Suite on friday. This adds a social layer over their powerful content platform, thereby, allowing organizations to build a community around their content. This platform is very handy not only for startups and smaller companies, it is also very important for […]