Understanding Resistance to Emergent Collaboration
Resistance to anything new is not uncommon and should in fact be expected. Emergent collaboration is no different and organizations that are investing in these tools and strategies can expect to see resistance. Resistance comes in three different ways: employee resistance, manager resistance, and IT resistance. In the upcoming Chess Media Group report on the […]
One Hot Mess: Social CRM and E2.0
There’s been a pretty far-ranging discussion on the blogs as of late around Social CRM. Don’t ask me to define “social CRM” – that in and of itself is a blog argument that’s been raging. What you need to know is this: Traditional CRM is about “managing customers”; Social CRM seeks to move the “management” […]
E2.0, Productivity and Joblessness
In the months leading up to last year’s Defrag, I began to blog about what I called “the productivity boom .” By that I meant this broad phase that we’re in, whereby we’ll see productivity in the enterprise make better than normal gains. The boom has a couple of pieces: 1. the advent of cloud […]
Three Reasons Ideas Are Killer Social Objects for Enterprise 2.0
Social objects. Familiar with that term? If you’re steeped in social media and Enterprise 2.0, you probably are. If not, here’s a good description by Sarah Perez on ReadWriteWeb: Social objects are objects that connect people with shared interests. Social objects are the core of any social software. They define the experience, the basis for […]
Enterprise 2.0: New Tech, Same Old Marketing
Walking the floor at the Enterprise 2.0 conference today I was struck how after all these years the needle hasn’t moved much in terms of how a technology company markets themselves. There’s the obligatory vendor pavilion with the obligatory hard copy collateral, obligatory demo stations, obligatory elevator pitches and the obligatory badge reading and card […]
Why Technical Communicators will need a Enterprise 2.0 Content Curation Strategy
Ever wonder how Wikipedia maintains such a high degree of quality material on any given subject? They have an army of unpaid content curators. They also have you. The all-volunteer team of curators is constantly checking new submissions to ensure they meet the rules that Wikipedia established that were designed to prevent self-promotion, that articles […]
Operation Enterprise 2.0 – How to Save The Corporate Patient
Many corporate champions liken the process of implementing Enterprise 2.0 solutions to corporate surgery. The corporate patient realizes that an operation is needed, but may procrastinate until on life support. It’s the enterprise equivalent of ignoring the pain to prolong the inevitable. It doesn’t have to be. In fact, I’ve created a simple E2.0 operating […]
Dachis Acquisition Machine Reaches the 2.0 Adoption Council
Emerging Enterprise 2.0 Consultancy the Dachis Group has just acquired The 2.0 Adoption Council. I have mixed feelings about the deal. On one hand I am happy for Susan Scrupski, fellow Enterprise Irregular and E2.0 evangelist / thought leader. On the other hand I would have preferred to see the Council remain independent – I’ve […]
The Must Read Enterprise 2.0 Articles – A Guide
Whenever there are a series of thought provoking articles on Enterprise 2.0 – those that actually teach you something, I like to share them with you. March saw a series of valuable Enterprise 2.0 articles and whitepapers. Here they are: The list of articles with links Article Author Enterprise 2.0 Boston Bait and Switch […]
Competitors Rush to bring the Latest Timesinks to the Enterprise
It’s nice to see competitors come together to bring the most popular timesinks productivity boosters to the Enterprise. We’ve long been predicting Foursquare would soon hit the Enterprise, and no the wait is over, with Atlassian releasing Fourwalls. There’s a lot we can learn from this app – otherwise how would I know that @barconati […]
Webinar on Enterprise 2.0: If You Build it Will They Come?
On March 25th at 10am PST I’m going to be delivering a webinar on Enterprise 2.0 for the New Communications Collaborative (the folks behind the New Comm. Forum and the Society for New Communications Research). The webinar is going to focus around introducing everyone to concept of Enterprise 2.0 while discussing some challenges and requirements […]
SOMESSO/Headshift Social Business Summit – a meeting of minds
I’ve been a regular at every SOMESSO event so far, and Lee Bryant kindly invited me to the latest incarnation last Thursday – a joint SOMESSO and Headshift one day Social Business Summit. Sorting out a very embarrassing attack of the ave.exe virus delayed me enough that morning to miss the two keynotes from Jeff […]
Maslow’s Hierarchy of Enterprise 2.0 ROI
You may be familiar with Maslow’s Hierarchy of Needs. It’s a theory Abraham Maslow proposed in 1943, that provides a pecking order of human needs. At the bottom of the pyramid are physiological needs: breathing, food water, etc. The fundamentals needed for basic survival. The needs then climb the pyramid, becoming more intangible as one goes […]
Enterprise 2.0 Trends: Which vendors are in the running?
While doing some Enterprise 2.0 vendor research, we discovered some interesting trends from the E2.0 space. Using Google’s Double-Click Ad Planner, we were able to establish a general picture of the companies’ overall traffic. It’s still very early in the Enterprise 2.0 race, but Yammer appears to be the best horse on a muddy track. […]
Social Media in the Enterprise – event report pt 2 of 2
Yesterday I blogged part 1 of my report on the Social Media in the Enterprise event that Alan Patrick and I cooked up (at Tuttle) to inject some enterprise related content in to this week’s “London Social Media Week“. We had 8 speakers (originally 10, but Will McInnes of NixonMcInnes had travel problems, and Dr […]
