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Browse: Home / e20 / Page 2

e20

Is Collaborating, Listening, or Engaging Always a Good Thing?

Is Collaborating, Listening, or Engaging Always a Good Thing?

By Jacob Morgan on February 1, 2010

Before reading on ask yourself this questions, is collaborating, engaging, or listening always a good thing? Collaboration can take many forms either within a company or between a company and it’s customers and prospects.  However, as Morten Hansen says in his book Collaboration, there is no point in collaborating just for collaboration’s sake.  The whole […]

Posted in Analysis | Tagged collaboration, e20, engagement, enterprise 2.0, listening, Social Business, social media

A Collection of 50+ Enterprise 2.0 Case Studies and Examples

A Collection of 50+ Enterprise 2.0 Case Studies and Examples

By Jacob Morgan on February 1, 2010

I’ve been chatting with a few folks about E2.0 case studies and found that there are some good sources of information out there but they appear to be spread out all over the place.  I spent some time aggregating sources or individual E2.0 case studies here.  This is as much for your benefit as it […]

Posted in Enterprise | Tagged case study, e20, enterprise 2.0

Hutch Carpenter on the Innovation X Factor

Hutch Carpenter on the Innovation X Factor

By Mark Fidelman on January 19, 2010

An idea can create cities, billion dollar companies and new futures.  But most great ideas never get off the ground because the  right talent and resources are not assembled to act on them.   Despite the common wisdom, most of the truly great ideas I have seen in the past 20 years have not come out […]

Posted in Enterprise | Tagged e20, enterprise 2.0, hutch carpenter, interview, spigit | 4 Responses

Larry Hawes and 6 Burning Questions Surrounding Enterprise 2.0 Right Now

Larry Hawes and 6 Burning Questions Surrounding Enterprise 2.0 Right Now

By Mark Fidelman on January 14, 2010

In our first discussion with Larry, he outlined how companies can overcome barriers to Enterprise 2.0 implementation and adoption.  In our next discussion we cover a range of topics and a prediction.  But first a short quiz.  Do you think Larry believes; A.   Enterprise 2.0 is redefining Enterprise Software and will become as common place […]

Posted in Enterprise | Tagged e20, enterprise 2.0

The 2010 Enterprise 2.0 All-Star Blogger Roster

The 2010 Enterprise 2.0 All-Star Blogger Roster

By Mark Fidelman on January 6, 2010

Now that the holiday hangover has worn off and the bills are coming due, I want to turn your attention to the individuals that are most influencing the Enterprise 2.0 space.  Those of you that are early adopters or just starting to research Enterprise 2.0 can short cut the search for quality information by following […]

Posted in Enterprise | Tagged 2010, all star, andrew mcafee, blogging, blogging list, e20, enterprise 2.0, social media | 5 Responses

Larry Hawes and the Challenges of Implementing Enterprise 2.0 in Today’s Corporations

Larry Hawes and the Challenges of Implementing Enterprise 2.0 in Today’s Corporations

By Mark Fidelman on January 4, 2010

Many of our readers have asked us confidentially about strategies to gain Enterprise 2.0 acceptance in the corporation.  While every company is different (refer to Moore’s Crossing the Chasm), there are some that more difficult than others.    I asked Larry Hawes of Gilbane to help us respond to the requests by answering a few of […]

Posted in Enterprise | Tagged e20, enterprise 2.0, gilbane, interview | 1 Response

The Enterprise 2.0 Report Card for 2009

The Enterprise 2.0 Report Card for 2009

By Mark Fidelman on December 29, 2009

Despite a lackluster economy Enterprise 2.0 has emerged stronger and better prepared for 2010.  In fact, most Enterprise 2.0 solution providers saw increased year over year revenue growth. Yet Enterprise 2.0 ROI value is still in question and vendors are not equipped to counter the arguments.  Expect vendors to close that gap in 2010.     <Click […]

Posted in Enterprise | Tagged 210 predictions, e20, enterprise 2.0, Report Card, survey

Wrapping up Defrag by looking ahead

Wrapping up Defrag by looking ahead

By Guest Authors on December 17, 2009

Inspired by recent theories around the nature of the time-space continuum, specifically that the past crystallizes out of the future, I thought I’d “wrap-up” Defrag by trying to look ahead to 2010 — and the in process of doing so offer up some “what I learned” thoughts. I’d be remiss if I didn’t begin by […]

Posted in General | Tagged conferences, defragcon, e20, economy, enterprise 2.0, service platform

The 10 Best Enterprise 2.0 Videos and Presentations in the Last Month

The 10 Best Enterprise 2.0 Videos and Presentations in the Last Month

By Mark Fidelman on December 7, 2009

Why Is There Resistance to Enterprise 2.0? This was originally shot at the Enterprise 2.0 conference in San Francisco.  An excellent overview and a cautionary tale for all internal champions.  The Adoption 2.0 council stats and figures make the presentation very compelling.     Mike Krigsman and Dion Hinchcliffe on Salesforce.com’s New Offering: Chatter – […]

Posted in Enterprise | Tagged e20, enterprise 2.0, video

Enterprise 2.0 Strategy Matrix – A Guide for Internal Champions

Enterprise 2.0 Strategy Matrix – A Guide for Internal Champions

By Mark Fidelman on November 30, 2009

Lost in a sea of cubes Imagine you’re in a cube farm, perhaps the 6×6’ grey type we’re all so familiar with.  You’re at the center of the first floor of a multi-story commercial building.  No windows, just a view of coworkers typing on their laptops and placing calls to check on the status of […]

Posted in Enterprise | Tagged e20, enterprise 2.0, implementation strategy, Strategy | 4 Responses

Early Peek at Speaker Submissions for Enterprise 2.0 Boston 2010

Early Peek at Speaker Submissions for Enterprise 2.0 Boston 2010

By Hutch Carpenter on November 19, 2009

The Enterprise 2.0 Conference Boston Call for Papers has been open for a little over a week now. While the final number of speaker proposals will number in the hundreds (450+ for SF 2009), the initial 29 submissions are a rich vein of current thinking about Enterprise 2.0. As you can see in the tag […]

Posted in Enterprise | Tagged adoption, e20, e2conf, enterprise 2.0

Executives are Still Rejecting Social in the Enterprise

Executives are Still Rejecting Social in the Enterprise

By Mark Fidelman on November 19, 2009

I recently finished a call with a company that chose a competitor over my company’s solution in order to solicit their feedback. I try to proactively reach out to clients and prospective clients when we don’t earn their business.   In this case, we did very well but ultimately lost on a couple of factors.  Yet […]

Posted in Enterprise | Tagged collaboration, e20, enterprise 2.0, Learnings, mindtouch, Social Business | 3 Responses

Accenture Survey Identifies Companies’ Innovation Improvement Opportunities

Accenture Survey Identifies Companies’ Innovation Improvement Opportunities

By Hutch Carpenter on November 13, 2009

Accenture released a survey of 630 executives at large U.S. and U.K. companies, Innovation: a Priority for Growth in the Aftermath of the Downturn. The report discusses enterprises’ view toward innovation during the Great Recession. This information in general is useful for anyone following the field. Just as interesting are the nuances that come out […]

Posted in Analysis | Tagged accenture, collaboration, downturn, e20, economy, enterprise 2.0, executive survey, innovation, recession

Don’t Worry it’s Only Enterprise 2.0

Don’t Worry it’s Only Enterprise 2.0

By Mark Fidelman on November 5, 2009

It’s been quite an event at the Enterprise 2.0 conference this week.  Plenty to share with non-attendees.  Dr. Wave of Google Wave fame made an appearance, based on customer feedback Enterprise 2.0 is not a crock, and claims that when the recession is over we’ll be working differently due to Enterprise 2.0 solutions.  I’ve also […]

Posted in Enterprise | Tagged Analytics, e20, e2conf, enterprise 2.0, gilbane, microsoft | 2 Responses

Would You Manage CRM with a Wiki?

Would You Manage CRM with a Wiki?

By Hutch Carpenter on October 19, 2009

Or human resources with a blog? How about project management with forums? Funny questions to ask, no doubt. Of course it’s not possible to effectively address many of the critical business functions using basic Enterprise 2.0 tools. Yet when it comes to social software, it often seems that the only game in town is to […]

Posted in Design | Tagged activity-specific, blog, CRM, dachis, e20, enterprise 2.0, forums, gartner, Helpstream, microblogging, rollstream, social business design, social software, spigit, wiki | 4 Responses

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