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Browse: Home / employee collaboration

employee collaboration

Which Vendors Own the Enterprise Social Software Market?

Which Vendors Own the Enterprise Social Software Market?

By Jacob Morgan on December 13, 2012

According to IDC the enterprise social software market was just shy of $800 million in 2011 which represented a growth of 40% when compare to the previous year and a growth of 100% when compared to 2009.

Posted in Application Software, Enterprise, Featured Posts | Tagged collaboration, customer collaboration, employee collaboration, enterprise collaboration vendors, enterprise social software market, social software 2011, social software vendors | 1 Response

Employee Collaboration to Benefit the Customer

Employee Collaboration to Benefit the Customer

By Jacob Morgan on April 17, 2012

A little while ago I wrote an article on how employee collaboration and customer collaboration initiatives solve different problems.  I kept hearing about how one was more valuable or had a greater impact on the organization than the other but the truth was that they indeed addressed different needs for the organization.  However just because […]

Posted in Enterprise | Tagged collaboration, collaboration benefits customers, customer collaboration, employee collaboration

Customer and Employee Collaboration Solve Different Problems

Customer and Employee Collaboration Solve Different Problems

By Jacob Morgan on November 8, 2011

Recently I had a conversation with the CEO of a company (anonymous since I discuss that I will be blogging this) that provides customer community solutions (so clearly he is already biased).  This person is a friend so we usually get in little debates about things pertaining to customer and employee collaboration.  For some reason […]

Posted in Enterprise | Tagged collaboration, customer collaboration, customer communities, employee collaboration, employee communities

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