
Excel-based reporting and ERP
Excel-based reporting solutions are becoming a bigger feature of the suite of Business Intelligence (BI) tools offered by midrange ERP vendors. It’s a trend that seems to make sense given the ubiquity of Excel, but could there be a downside? The rise of Excel-based reporting tools I’ve recently attended system demos for MS Dynamics NAV […]

Enterprise Software Needs Flow And Not Gamification
I don’t believe in gamifying enterprise applications. As I have argued before, the primary drivers behind revenue and valuation of consumer software companies are number of users, traffic (unique views), and engagement (average time spent + conversion)…

Analytics-first Enterprise Applications
This is the story of Tim Zimmer who has been working as a technician for one of the large appliance store chains. His job is to attend service calls for washers and dryers. He has seen a lot in his life; a lot has changed but a few things have stayed t…