Design for your best customers, not your worst ones
When you’re startup is fortunate to have paying customers, it’s very tempting to evolve your product based on the feedback you receive from them. After all, isn’t that the best practice–to iterate based on customer feedback? The problem is, if you base what you do solely on the feedback that comes in from customers, you’re […]
Webstock – Nat Torkington – Better, Stronger, Faster Failures
Home-town hero Nat Torkington, ex (and sometimes current) alumni of O’Reilly media is always a good choice for an entertaining show, he didn’t disappoint this time! What is the ultimate feedback loop? Science needs failures to progress, Torkington gave historical examples to prove his contention. Within technology we also use a failure fuelled feedback loop […]
