The next big thing: WeeData
‘Big Data’ has a problem, and that problem is its name. Dig deep into the big data ecosystem, or spend any time at all talking with its practitioners, and you should quickly start hitting the Vs. Initially Volume, Velocity and Variety, the Vs rapidly bred like rabbits. Now we have a plethora of new V-words, […]
‘Cancer and a bike ride’
Gartner analyst, Thomas Otter, is doing a bike ride in the Rocky Mountains to raise money for cancer.
What is the Future of Email?
Gartner has an interesting graphic they created which I stumbled upon after reading a CMSWire article. The image helps explain the email paradox which is email is not the best method for information sharing and distribution yet it’s not going to go away. The image compares email with social networking and looks at several variables. The most […]
The Social Revolution Has Just Begun
Depending on whom you ask, 2011 was either the year of the iPad or the year of social. The truth is that they were and are equally weighted because they are catalysts for each other, and while each can exist without the other, imagining such a thing is like trying to imagine a world where […]
Gartner 2012 Predictions
Forbes published an article called The Road Ahead: Gartner’s Outlook for 2012 And Beyond. It offers the reader, in summary/bullet form Gartner’s predictions for the IT sector. Some of the points are pretty obvious – a clear rise in Cloud and mobility, but there are a few surprises. In 2013, the investment bubble will burst […]
Announcing TalkingPointz
Welcome to my new site: TalkingPointz.com – the new home for PinDropSoup. It was four years ago this month that I started PinDropSoup as a telecom blog. A lot has changed. It was initially just a hobby, but the page views consistently grew. The blog created numerous opportunities for me, regular writing opportunities at major […]
Sorry Gartner, Here’s the Real Magic Quadrant for SCRM
To understand what Social Customer Relationship Management (SCRM) is, we have to start with a clear definition. The definition must be clearly articulated and easily understood by individuals in the industry. In the Magic Quadrant for Social CRM, Gartner writes, “Social CRM applications need to be far more customer-centric than more-traditional CRM applications. Without benefits […]
Hype Cycle for Emerging Technologies 2011: Idea Management Enlightenment
We’re movin’ on up…. Last year, Gartner released its Hype Cycle for Emerging Technologies 2010. Idea Management, included in the analysis, was placed at the latter part of the Trough of Disillusionment. Tough name, although not as dire as it sounds. Rather, a transitional stage in the market evolution of a technology. Still, that part […]
Social CRM. Good riddance. Next: Social ERP?
Paul Greenberg, dubbed by some “the godfather of SCRM” wrote a post on ZDNET about Gartner’s 2011 SCRM Magic Quadrant. Paul is not pleased with the 2011 SCRM MQ, and he wasn’t with the 2010 either. I’m with Paul on all his points against Gartner’s selection and evaluation process, yet against him on berating Gartner. […]
Gartner Says Worldwide SaaS Revenue To Grow 21% This Year
Gartner, the leading research firm, said SaaS will grow by 21% this year with CRM leading the way. Based on the trends we have been observing in the recent years, this is pretty much expected. After the initial FUD and maturation of cloud based technologies, enterprises are looking beyond the security and privacy issue to […]
Variations on Hype Quadrants.. no Magic Hype… no, Hype Cycle.. or is it Magic Quadrant?
Gartner introduced their Real (Magic) Quadrant: Not bad. But let’s not forget the customers’ prospective. Welcome to the Magik Kvadrant: But perhaps most revealing is Phil Fersht’s Painsharing Paradox: Enough of this quadrants, squres, cubes… let’s hype up some cycles. Superseding the Gartner version, here’s the Wailgum Hype Cycle: Not bad. Still a bit complex. […]
Gartner’s HCM Magic
Gartner’s 2011 Magic Quadrant for Employee Performance Management is here! The most influential of all analyst reports in the HCM arena, Gartner ranks SuccessFactos as an absolute leader, moves Taleo into the Leaders Quadrant and leaves Workday off …
Gartner Says Social CRM Market Will be $1 Billion in 2012
Gartner has predicted that the market for social CRM software will be over $1 Billion by 2012. According to the research firm, social CRM spending will rise exponentially in 2011 and a 3 year shakeout will begin in the space. The huge potential in the space has resulted in over 100 vendors entering the market […]
Rethinking the Technology & IT Analyst Industry
(Guest post by Zia Yusuf, CEO, Streetline, formerly Executive Vice President, SAP) Over my last twelve years working as a senior executive in the technology industry I have had an opportunity to engage with a broad section of technology and IT analysts and researchers – both from established firms (eg. Gartner, Forrester etc.), smaller more […]
Social Enterprise Magic Quadrant
Debate and savviness seems to be flying across the Twitter verse these days, Stowe Boyd wrote a post about that One quote there: And Dennis has been making his displeasure about the use of the term ‘social business’ known, but not by arguing about the principles involved. Instead, Howlett has adopted a ‘savviness’ cant: he […]
