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hard disk

If Support = Sales, Lousy Support = Lost Sales

By Zoli Erdos on January 9, 2009

Smart companies know that Support = Sales. Others still have to learn that Lousy Support = Lost Sales.  I’ve had my fair share of poor support experience with HP, including the rep who would rather damage the brand by claiming they sell mismatched units than look for a solution, or this other fellow who is […]

Posted in General | Tagged customer support, external drive, hard disk, hp, seagate, storage, tech support | 2 Responses

Your Data May Be So Safe Even You Can’t Access It

By Zoli Erdos on December 12, 2008

When several, seemingly unrelated threads on TechMeme discuss the same things, you know they are onto something big.  Today it’s data. Where you store it, how accessible / safe it is – and no, today’s s safety discussion isn’t about protecting it from intruders: it’s about whether you, the rightful owner can assess it safely. […]

Posted in General, Security | Tagged Archives, cloud computing, compatibility, data continuity, data conversion, data formats, digital continuity, hard disk, legacy data, microsoft, MS Office, netbooks, solid state drive, ssd, storage | 1 Response

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