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HfS Research

Digital transformation and consulting/outsourcing firms

Digital transformation and consulting/outsourcing firms

By Michael Krigsman on July 25, 2014

Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here’s what you need to know.

Posted in Business, Featured Posts | Tagged BPO, Business process outsourcing, HFS, HfS Research, ZDNet

Blueprint to Re-Cycle the much Hyped MagiK Kvadrant

Blueprint to Re-Cycle the much Hyped MagiK Kvadrant

By Zoli Erdos on March 25, 2013

Fellow Enterprise Irregular and HfS Research Founder Phil Fersht introduced their new Blueprint with an appropriate title: Step aside Magic Quadrant, hello Blueprint. I think such a milestone warrants a historical overview of Gartner’s Magic Quadrant, Hype Cycle, Magic Cycle, Magic Hype, Hyped Magik… or any other variation you prefer.  And since it’s just a few […]

Posted in Featured Posts, Just for fun | Tagged Blueprint, gartner, Gartner MQ, HfS Research, Horses for Sources, humor, hype cycle, magic quadrant, research

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