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Browse: Home / Hiring & Operations

Hiring & Operations

Matt Straz, CEO, Namely: What Changes At Employee 200 (Video + Transcript)

Matt Straz, CEO, Namely: What Changes At Employee 200 (Video + Transcript)

By Jason M. Lemkin on January 18, 2018

As we’re all aware, when your company grows, things start to change dramatically. The way you run a 20-person company is vastly different than how you run a 200-person company. Caroline Fairchild, New Economy Editor @ LinkedIn, sits down with Matt Straz, CEO at Namely, to discuss what exactly changes at 200 employees and how […]

Posted in Business, Featured Posts | Tagged case studies, Hiring & Operations, SaaStr Annual Sessions, video

When to Stop Doing It All Yourself

When to Stop Doing It All Yourself

By Jason M. Lemkin on September 14, 2017

Perhaps the biggest difference between most first-time founders and most second-time founders is how long they try to do it all themselves. This isn’t a criticism first time you usually sort of have to.  You have less capital to hire a team, and less experience building teams. But then after that there are at least […]

Posted in Business, Featured Posts | Tagged 1 - Stage, 2 - Topic, Hiring & Operations, Metrics & Operations, scale

One Tough (But Rewarding) Job:  Being the First Sales Rep at a SaaS Startup

One Tough (But Rewarding) Job: Being the First Sales Rep at a SaaS Startup

By Jason M. Lemkin on May 9, 2017

Ah, the first sales rep. Being the first salesperson into a start-up in a rewarding — but very tough job: Your Founder Boss likely will never have managed a salesperson before. She likely won’t know what you are supposed to do 40+ hours a week. Your Founder Boss may have strong views on what you […]

Posted in Business | Tagged 1 - Stage, 2 - Topic, Building a Sales Team, Early, Hiring & Operations

Josh Stein, Partner @ DFJ: What Makes a Great SaaS CEO (Video + Transcript)

Josh Stein, Partner @ DFJ: What Makes a Great SaaS CEO (Video + Transcript)

By Jason M. Lemkin on September 30, 2016

As a partner at Draper Fisher Jurvetson, Josh Stein has invested in some of the most well-known SaaS companies in the world like Box and Yammer and spent plenty of time with truly remarkable SaaS CEOs. In this session he and Jason Lemkin sit down and dive into what really makes a great CEO, and how that […]

Posted in Business, Featured Posts | Tagged case studies, Getting Going, growth, Hiring & Operations, saas-startups, SaaStr Annual Sessions, The Journey, video

Don’t Let Them (Your Best Employees) Go

Don’t Let Them (Your Best Employees) Go

By Jason M. Lemkin on May 26, 2016

Now that a handful of next-generation SaaS companies have IPO’d, you can start to see the turnover more viscerally that you can observer at quieter, privately-held start-ups.  You see the VPs moving on.  6-12 months after almost any IPO, and especially after one that doesn’t create a slew of millionaires … folks leave.  It’s a […]

Posted in Business, Featured Posts | Tagged 1 - Stage, 2 - Topic, Early, growth, Hiring & Operations, scale, The Journey

Cornerstone OnDemand’s Kirsten Helvey: Scaling from 30-1,500 in SaaS: Lessons From the Frontlines (Video + Transcript)

Cornerstone OnDemand’s Kirsten Helvey: Scaling from 30-1,500 in SaaS: Lessons From the Frontlines (Video + Transcript)

By Jason M. Lemkin on May 20, 2016

In anticipation of the upcoming SaaStr Annual 2017, we’ll be releasing the full series of transcripts and videos from all the awesome 2016 sessions. In this session, Jason Lemkin receives some valuable insight from Kirsten Helvey, COO of Cornerstone OnDemand, a cloud-based learning and talent management solutions provider. Drawing from her 11 years of experience […]

Posted in Business, Featured Posts | Tagged case studies, Customer Success, growth, Hiring & Operations, Hiring & Retention, SaaStr Annual Sessions, Sales & Customer Success, scale, video

Marketo: Winning, IPOing, and Going Upmarket (Video + Transcript)

Marketo: Winning, IPOing, and Going Upmarket (Video + Transcript)

By Jason M. Lemkin on May 13, 2016

In anticipation of the upcoming SaaStr Annual 2017, we’ll be releasing the full series of transcripts and videos from all the awesome 2016 sessions. We were super excited to have Phil Fernandez, CEO and co-founder of Marketo, sit down and talk to us about the triumphs (and struggles) leading Marketo from inception to IPO. Phil […]

Posted in Business, Featured Posts | Tagged case studies, competition, growth, Hiring & Operations, Hiring & Retention, pricing, Product & Competition, SaaStr Annual Sessions, scale, video

When the Player-Coach is Just That. And No More.

When the Player-Coach is Just That. And No More.

By Jason M. Lemkin on May 4, 2016

We’ve talked a lot on SaaStr about not screwing up that VP of Sales hire.  Done right, it will accelerate your company to the next level.  Done wrong — you can lose the better part of a year, and half of your last round of capital. And we’ve talked a lot about the trade-offs in […]

Posted in Business, Featured Posts | Tagged 1 - Stage, 2 - Topic, 5 - Feature, Building a Sales Team, Getting to Initial Scale, Hire VP Sales, Hiring & Operations, Hiring & Retention, sales, Sales & Customer Success, scale, Traction & Scale

SaaS Financial Plan 2.0 (from Christoph Janz)

SaaS Financial Plan 2.0 (from Christoph Janz)

By Jason M. Lemkin on April 11, 2016

Recently on SaaStr, we did an important post on a simple Trailing Four Month Financial Model.  This is one of my best hacks.  If you average the growth rate over your last four months, and keep updating it — you’ll have a real-time model that keeps you honest.  More on that here. But what about just […]

Posted in Business, Featured Posts | Tagged 1 - Stage, 2 - Topic, Getting to Initial Scale, growth, Hiring & Operations, Metrics & Operations, Traction & Scale

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