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Taking The Quotes Out Of "Design Thinking"

Taking The Quotes Out Of "Design Thinking"

By Chirag Mehta on April 11, 2011

Bruce Nussbaum, a design thinking thought leader and a professor of Innovation and Design at Parsons The New School of Design, recently wrote that Design Thinking Is A Failed Experiment. He claims that: Design Thinking has given the design profession and society at large all the benefits it has to offer and is beginning to […]

Posted in Design, Featured Posts, Trends & Concepts | Tagged CQ, Creative Quotient, Creativity, design thinking, ideo, innovation

One-To-One and One-To-Many, Simultaneously

One-To-One and One-To-Many, Simultaneously

By Ben Kepes on July 9, 2009

I’ve written a few times in the past about Zendesk a Danish Boston-based company that provides a nice friendly help-desk tool that is a perfect way for companies to engage customers in deep one-to-one support conversations – the sort of conversations that wouldn’t happen on a customer facing forum or blog. Zendesk have gained quite […]

Posted in Product reviews, Small business | Tagged crowd sourcing, get satisfaction, help desk, ideo, one to many, one to one, twitter, viddler, zendesk | 4 Responses

Ain’t That the Coolest Thing

Ain’t That the Coolest Thing

By Ben Kepes on July 8, 2009

In a previous role I consulted to organizations looking at design strategy. While that may sound both airy fairy and off-topic – it is in fact neither. I used to explain design strategy simply by saying that it was design but with a capital “D”. In other words design strategy looks at all parts of […]

Posted in Design, General | Tagged enterprise 2.0, ideo, keynote, presentation, tweeting

How to Build Collaborative Software That People Will Actually Use

How to Build Collaborative Software That People Will Actually Use

By Ben Kepes on June 24, 2009

Image via Wikipedia Live blogged from the Enterprise 2.0 conference in Boston Gentry Underwood, the head of Knowledge sharing at design house IDEO claims that designing solutions that work requires finding the triggers that drive individual motivation. Designing simplicity and intuitiveness into the UI and building the solution to integrate into existing workflows. The very […]

Posted in General | Tagged collaboration, e2con, enterprise 2.0, ideo, innovation, social software | 1 Response

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