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Browse: Home / innovation / Page 2

innovation

The Folly of Inside-Out Product Thinking

The Folly of Inside-Out Product Thinking

By Hutch Carpenter on December 12, 2013

Inside out just doesn’t fit right Ever run into this deductive reasoning? Customers like our existing products and our company We are building a new product that reflects the priorities of a company executive Therefore, customers will like our new product It’s a clear violation of the First Law of Product: Customers decide what products they […]

Posted in Business, Featured Posts | Tagged customer development, customer validation, gerry mcgovern, innovation, inside-out, jobs to be done, mba, microsoft, Product Management

10 examples of fabulously flawed product-first thinking

10 examples of fabulously flawed product-first thinking

By Hutch Carpenter on November 5, 2013

In talking about jobs-to-be-done here, I sometimes think that all I’m doing is stating the obvious. I mean, isn’t it obvious that you’d create something that helped fulfill a need or desire? What else would you do? But I’ve seen in my own work experience, and across a multitude of initiatives in other industries, cases […]

Posted in Enterprise, Featured Posts, Trends & Concepts | Tagged facebook, innovation, JC Penney, jeff bezos, jobs to be done, jtbd, mba, Product Management, Segway, steve jobs, yahoo

Latent needs are overplayed as an innovation dynamic

Latent needs are overplayed as an innovation dynamic

By Hutch Carpenter on October 23, 2013

Reading this thought piece from the Silicon Valley Product Group, The End of Requirements, I saw this point about latent needs: Unrealized needs (also called “latent needs”) are those solutions where customers may not even be aware they even have the need until after they see and experience the solution. Examples include digital video recorders, […]

Posted in Featured Posts, Trends & Concepts | Tagged customer insights, innovation, jobs to be done, jtbd, latent needs, mba | 1 Response

Generate opportunity maps with customer jobs-to-be-done

Generate opportunity maps with customer jobs-to-be-done

By Hutch Carpenter on October 18, 2013

In seeking to better understand customer jobs-to-be-done, I found myself a bit underarmed. Meaning, I didn’t really have a way to do this. The value of jobs-to-be-done (JTBD) thinking has only emerged recently. It’s still nascent, and there aren’t ready guideposts to follow. However, Tony Ulwick has been at it over two decades. Indeed, his […]

Posted in Featured Posts, Trends & Concepts | Tagged innovation, job-to-be-done, jobs to be done, jtbd, mba, strategyn

The Vendor Opportunity Gap in The Future of Wok

The Vendor Opportunity Gap in The Future of Wok

By Jacob Morgan on September 17, 2013

The bulk of what I do entails working with large (and some mid size) organizations on helping them understand and then adapt to the changes we are seeing around the future of work and collaboration.  Part of this means understanding what’s happening on the technology side of things which is one of the reasons why […]

Posted in Technology | Tagged innovation, vendor opportunity gap

Awarding Enterprise Adoption of Cloud Computing

Awarding Enterprise Adoption of Cloud Computing

By Guest Authors on July 9, 2013

One of the longest-running criticisms of enterprise cloud computing is the dearth of publicly referenceable implementation case studies. Thankfully, this is starting to change. Indicators such as speaking at industry events and talking to reporters about what works and what doesn’t in cloud migration suggest that enterprises are starting to open up and share. There […]

Posted in Enterprise, Featured Posts | Tagged business, cloud computing, cloud connect, Cloud Connect Chicago, innovation, Scott Bils

Truth about the SAP HCM Customer Connection Program

Truth about the SAP HCM Customer Connection Program

By Jarret Pazahanick on June 6, 2013

In February of 2012, SAP announced that it was replacing the defunct Development Request (DRQ) process, which had long been ineffective, with a new ASUG support Customer Connection Program. The programs goal was to allow customers to submit smaller improvements, and assuming they got the minimum support of five other customers, that SAP would review, […]

Posted in Application Software, Business, Featured Posts | Tagged ASUG, cloud, erp, ess, HCM, hr, human_capital_management, innovation, mss, payroll, rant, recruiting, sap, sap_business_suite, saphcm, sapmentor, successfactors

Finding opportunities to unseat incumbents

Finding opportunities to unseat incumbents

By Hutch Carpenter on January 30, 2013

On Quora, this question was asked: Competition: How do you assess the value of a new product or service vs an incumbent’s? Is there a starting set of criteria? eg. price, quantity provided, ease of use, breadth and so on. I’m thinking specifically of a product to supply financial news and information and prices. What […]

Posted in Featured Posts, Trends & Concepts | Tagged innovation, mba

A Method for Applying Jobs-to-Be-Done to Product and Service Design

A Method for Applying Jobs-to-Be-Done to Product and Service Design

By Hutch Carpenter on January 15, 2013

Say you’re designing something new for a product or service. Of course, you have your own ideas for what to do. But, how informed are you really about what is needed? This is a question I faced in thinking about game mechanics used in a social platform. A common product approach is to work up […]

Posted in Featured Posts, Trends & Concepts | Tagged design thinking, game mechanics, Gamification, innovation, jobs to be done, jtbd, mba, Product Management, Ranking

The Shift has hit the Fan - Microsoft, Facebook Slides, Google Rises

The Shift has hit the Fan – Microsoft, Facebook Slides, Google Rises

By John Taschek on August 15, 2012

In what seems to be from the lower paleothic period but in fact was about a year and a half ago, I wrote a post about the Mean Girls phenomenon and Shakespeare. This in turn was not actually about mean girls or Henry IV, but about the interesting relationship of…

Posted in Featured Posts, Trends & Concepts | Tagged android, Apple, facebook, google, innovation, mean girls, microsoft, microsoft surface, social, techcrunch | 1 Response

What’s your view on customers’ value to innovation?

What’s your view on customers’ value to innovation?

By Hutch Carpenter on July 27, 2012

More and more, customer-centricity is becoming a thing. As in, an increasingly important philosophy to companies in managing day-to-day and even longer term planning. In comes in different forms: design thinking, social CRM, service-dominant logic, value co-creation. But it’s not pervasive at this point. Companies still are spotty on how much they integrate customers into their processes. […]

Posted in Business, Featured Posts | Tagged customer centricity, customer insights, customers, innovation, mba, voc, Voice of the Customer | 1 Response

Book review–Kill the Company

Book review–Kill the Company

By Ben Kepes on July 23, 2012

I seem to be on the mailing list for book publishers wanting people to read and review new business tomes – that’s not such a bad thing – I get a heap of literature and a great way to expand my library. The most recent review copy I was sent was Kill the Company by […]

Posted in Business | Tagged Bodell, book review, Ford Motor Company, innovation, itunes, Lisa Bodell

SAP and SuccessFactors - SuccessConnect Conference Recap

SAP and SuccessFactors – SuccessConnect Conference Recap

By Jarret Pazahanick on June 11, 2012

I spent last week in San Francisco attending SuccessConnect which is the middle of three SuccessFactors events with the last happening this week in London in which fellow SAP Mentors Luke Marson and Martin Gillet are attending. I started by attending a ½ day analyst event which SuccessFactors did a good job of having high […]

Posted in Application Software, Enterprise, Featured Posts | Tagged charity, cloud, HCM, human_capital_management, innovation, larsluv, leukemia, mobility, saas, sap, sapmentor, succesconnect, successfactors

Fixing Software Patents, One Hack At Time

Fixing Software Patents, One Hack At Time

By Chirag Mehta on April 30, 2012

Software patents are broken and patent trolls are seriously hurting innovation. Companies are spending more money on buying patents to launch offensive strikes against other companies instead of competing by building great products. There are numerous patent horror stories I could outline where they are being used for all purposes except to innovate. In fact […]

Posted in Featured Posts, Open Source, Trends & Concepts | Tagged Creative Commons, crowdsourcing, innovation, patent troll, patents, Prior art

Bell Labs Created Our Digital World. What They Teach Us about Innovation.

Bell Labs Created Our Digital World. What They Teach Us about Innovation.

By Hutch Carpenter on April 16, 2012

What do these following crucial, society-altering innovations have in common? Transistors Silicon-based semiconductors Mobile communication Lasers Solar cells UNIX operating system Information theory (link) They all have origins in the amazing Idea Factory, AT&T’s Bell Labs. I’ve had a chance to learn about Bell Labs via Jon Gertner’s new book, The Idea Factory: Bell Labs and […]

Posted in Featured Posts, Trends & Concepts | Tagged bell labs, geek, information theory, innovation, mba, semiconductors

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