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Browse: Home / jeffrey pfeffer

jeffrey pfeffer

The Dangers of Doing What Works

The Dangers of Doing What Works

By Jacob Morgan on April 19, 2011

Why is it that in the enterprise 2.0 and social CRM (and probably many other) spaces that we always try to offer a prescription to organizations problems based on what other organizations have done?  We always hear about blanket statements such as, “there has to be a center of excellence to manage these efforts,” “the […]

Posted in Enterprise, Trends & Concepts | Tagged best practice, blanket statements, danger of doing what works, decision-making, enterprise 2.0, jeffrey pfeffer, poor decision making, robert i. sutton, rules and best practices, Social Business, Social CRM

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