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Browse: Home / lighthouse customers

lighthouse customers

Decision flow for customer feature requests

Decision flow for customer feature requests

By Hutch Carpenter on January 28, 2014

If you  manage a product or service in the business-to-business (B2B) market, customer requests for features will be a regular part of your work. Requests come in through the sales team, service reps, and senior management, as well as directly from customers themselves. It’s a disruptive insertion of new items for your agenda. That disruption […]

Posted in Application Software, Business, Featured Posts | Tagged b2b, customer needs, enterprise software, jobs to be done, lighthouse customers, mba, Product Management, voc | 1 Response

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