
The Liminal State
A few days ago, I posted about the chasm between “social media” and “enterprise 2.0″ – about the different messaging, models and modes of thinking, but all with what I think is common ground. Over the past few days, I’ve found myself in interesting conversations around “social CRM,” the collision of tools like twitter and […]

The Link, the Subscribe and the Open Follow
In case you haven’t heard, the Associated Press appears to be committing hara-kiri under the guise of a “business model.” It would seem (from what I’ve been reading) that they want to require a license with them simply to quote a headline *or* link to a piece of their work. Obviously, they’re trying to go […]