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Why I’d Go Big.  And Why You Should Ignore Me, and Most of the Others That Tell You That.

Why I’d Go Big. And Why You Should Ignore Me, and Most of the Others That Tell You That.

By Jason M. Lemkin on May 19, 2014

Everything on the web, and in SaaS, these days is about going big.  Larry Page at Google I/O wants Google to start doing brave new things that build billion dollar markets.  Peter Thiel wants the best of us to skip college and go straight to building the next Pallantir and PayPal, just bigger.  Elon Musk […]

Posted in Entrepreneurship, Featured Posts | Tagged Elon Musk, Entrepreneurship, GoBig, google, paypal, peter thiel, saas, startups | 1 Response

Everyone in SaaS Needs to Do Customer Support.  At Least Until You Have 50 Employees.  But Ideally, Forever.

Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50 Employees. But Ideally, Forever.

By Jason M. Lemkin on February 17, 2014

I’m not sure if you saw the recent rant of David Marcus, president of PayPal.  Complaining his employees weren’t using PayPal apps. Well, dude, what do you expect? Yes, you’re right.  It’s not cool your team doesn’t use PayPal every day.  But PayPal isn’t Google.  Or Facebook.  It’s not a service everyone is necessarily going […]

Posted in Entrepreneurship, Featured Posts | Tagged Entrepreneurship, paypal, saas, startups

Marketing: 'Context will eat the software industry'

Marketing: ‘Context will eat the software industry’

By Michael Krigsman on September 23, 2013

For years, marketers have used the phrase “content is king” to signify the importance of substance and depth in selling to both enterprise and consumer buyers. Meaningful content is a foundation of marketing strategies, influencer programs, and other efforts to attract eyeballs in the digital world. Of course, content as a driver of engagement and […]

Posted in Featured Posts, Marketing | Tagged Content marketing, context, hubspot, paypal, Waze

The Inevitable Cloud Outage: 5 Key Essentials to Safe Guard Your Application

The Inevitable Cloud Outage: 5 Key Essentials to Safe Guard Your Application

By Ofir Nachmani on June 4, 2013

A while back, I was starting up an EC2 instance on the AWS cloud when it entered an endless restart loop. All the application deployment efforts we’d made (installation and service configuration) over two weeks just went down the drain. So we called support. The support rep redirected us to his team leader who simply […]

Posted in Enterprise, Featured Posts, Infrastructure, Strategy | Tagged Amazon Web Services, aws, backup, business continuity, cloud computing, cloud outage, disaster recovery, enterprise 2.0, foursquare, High Availability, paypal, Service level agreement | 1 Response

What Would it Look Like if Elon Musk Pitched a VC Today?

What Would it Look Like if Elon Musk Pitched a VC Today?

By Mark Suster on May 30, 2013

This week I attended the All Things D Conference in Ranchos Palos Verdes. It is always a stellar event. The good and great of the tech industry were there: Tim Cook, Sheryl Sandberg, Dick Costolo, Max Levchin, etc. But Elon Musk stole the show. I thought Michael Lazerow’s Tweet best captured the mood of the […]

Posted in Entrepreneurship, Featured Posts | Tagged Elon Musk, Entrepreneurship, Kickstarter, Nikola Tesla, paypal, Raising Venture Capital, SpaceX, startups, Tech Market Analysis, vc funding, venture capital

StitchLabs–Solving SMBs Inventory Woes

StitchLabs–Solving SMBs Inventory Woes

By Ben Kepes on February 22, 2013

Many readers know that outside of technology, I own a business that manufactures apparel and other products and sells them both online and through retail outlets. Having been involved in that business for 17 or so years, I’ve had first-hand experience of just how difficult it is to run a tightly integrated operation with e-commerce, […]

Posted in Application Software, Featured Posts, Small business | Tagged brightpearl, Ecwid, inventory management, netsuite, paypal, Point of Sale, smb, sme, software as a service, stitchlabs, Storenvy

The Workday IPO and ‘F You Money

The Workday IPO and ‘F You Money

By Jason M. Lemkin on October 1, 2012

The other day, a VC asked me about a founder he was thinking of investing in.  He asked me if this founder had, quote, ‘F You Money.  {I learned how this was spelled when a Businessweek article this week used the term, btw}. I wasn’t really sure if he meant this as a negative, but […]

Posted in Business, Entrepreneurship | Tagged google, ipo, larry ellison, Oracle, paypal, software as a service, workday, yahoo

Is Silicon Valley Really Coming to an End?

Is Silicon Valley Really Coming to an End?

By Mark Suster on August 27, 2012

By now you probably know that David Sacks, co-founder of PayPal and founder of both Geni & Yammer made some observations on Facebook that Silicon Valley “as we know it” was coming to an end. He says “In order to create a successful new company, you have to find an idea that (1) has escaped […]

Posted in Featured Posts, General | Tagged facebook, google, Marc Andreessen, microsoft, paypal, silicon valley, Startup Advice

Everyone Feels Like An Imposter

Everyone Feels Like An Imposter

By Chris Yeh on July 9, 2012

I had the good fortune of being allowed to be a mentor at the Unreasonable Institute this year. If you ever get the chance, it’s something you should definitely do. In my two days at the institute, I got to meet a bunch of amazing people who are maki…

Posted in Entrepreneurship | Tagged dave mcclure, Entrepreneurship, happiness, paypal, psychology, startups, success

Education Bubble maybe or maybe not - the siren call of Peter Thiel

Education Bubble maybe or maybe not – the siren call of Peter Thiel

By Dan Morrill on April 11, 2011

I will agree with Peter Thiel that education as we know it is hard to justify the inputs versus the outputs, especially the costs of education.  I have attended many colleges over the years, graduated from two of them, have an advanced degree and feel good about it. The degree has helped me with employment, […]

Posted in Entrepreneurship, Featured Posts, Trends & Concepts | Tagged education, education bubble, Higher Education, Ivy League, paypal, peter thiel, techcrunch

Don't Take Sides, Take Issues (How To Think About Wikileaks)

Don’t Take Sides, Take Issues (How To Think About Wikileaks)

By Chris Yeh on December 8, 2010

Image via Wikipedia I’ve been following the Wikileaks saga with increasing interest, because it embodies a principle in which I firmly believe: Don’t take sides, take issues. People have asked if I’m pro-Wikileaks or anti-Wikileaks. One of my friends said she was anti-anti-Wikileaks. The problem with taking sides is that its rare that sides are […]

Posted in Misc | Tagged corprate responsibility, freedom of speech, Julian Assange, paypal, philosophy, wikileaks | 1 Response

API, API, API, API, API, API

API, API, API, API, API, API

By Krishnan Subramanian on November 11, 2010

If you imagined a tech CEO or an evangelist or a pundit jumping up and down like Steve Ballmer and shouting “API, API, API, API, API…….”, it may come true faster than you ever expected. In this cloud based world where every service wants to be a platform (see my PaaS Is The Future of […]

Posted in Featured Posts, Platforms | Tagged api, Apigee, cloud services, enstratus, foursquare, linkedin, paas, paypal, soundcloud, twilio | 7 Responses

Software Marketing Pranks

Software Marketing Pranks

By Zoli Erdos on October 26, 2010

I envy software marketing types.  They get to stay kids forever: pull pranks and even get paid for it.:-) Today’s example comes courtesy of TechCrunch: PayPal competitor WePay dropped a 600lbs ice block at the entrance of the Paypal developer conference.  They got chased away and Moscone security removed the ice block.   My question: who […]

Posted in Featured Posts, Just for fun, Marketing | Tagged billboards, box.net, boxed software, conferences, edgy marketing, Great Plains, humor, kashflow, marketing pranks, microsoft, netsuite, Oracle, paypal, saas, sage, salesforce.com, sap, sharepoint, siebel, software marketing, wepay, zoho | 5 Responses

Are You Still Using Your Real Credit Card Online?  You Shouldn’t.

Are You Still Using Your Real Credit Card Online? You Shouldn’t.

By Zoli Erdos on July 5, 2010

So iTunes got hacked and some users saw unauthorized purchases up to $600 in their accounts. I’m shocked.  Not at the fact that iTunes got hacked, but that users exposed their credit accounts to such extent.  Websites do get hacked, it’s a fact of life.  Users need to change their passwords, consider what other sites […]

Posted in Security | Tagged Apple, bank of america, bofa, citi, citibank, credit cards, fraud, hackers, hacking, itunes, online commerce, online shopping, paypal, secure card, Security, virtual credit card | 3 Responses

It’s All About Support – Granular Is Good

It’s All About Support – Granular Is Good

By Ben Kepes on May 3, 2010

The other day I had one of those nightmare situations that only those who are similarly detail-focused (some would say retentive) as myself can appreciate. Now I’m a stickler for detail – it really offends my sensibilities when things aren’t stacked in order, when things don’t match and, most of all, when the numbers in […]

Posted in Design, Small business, Strategy | Tagged paypal, support, twitter, xero

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