
Why Every Company Needs to be More Like IBM and Less Like Apple
I was thirteen years old when I first saw it on TV. An army of blue-gray drones march in lockstep through a long tunnel into an auditorium filled with more drones dressed in futuristic, grey drab. All eyes are transfixed on a big-blue image of a man speaking from a theatre-sized screen, extolling the virtues […]

Why IBM’s Watson Computer is Still a Moron
“The computer is a moron” – Peter Drucker Computer programming technology is still dominated by “if – then” logic. That means computers are still using logic (human programmed) to determine the answer to a question which must be part of a pool of answers. If the answers are not in the pool, the computer will […]

The Parent, The Crock and The Heretic
The truth is, in every industry, across every culture there exists the cynic. The cynic tends to operate with a sense of longing, an emptiness. Something isn’t being filled in their lives. Perhaps in business they’ve suffered terrible wounds. Wounds that rarely heal and can only be treated. Unfortunately the cure tends to be the […]

Getting Past Passive
Okay, this is a bit of a rant, but here goes… I was reading this article this morning, and one sentence stood out: “Peter Drucker once said that ‘the purpose of a business is to create and keep a customer.’” The purpose of a business is to *create* a customer. As in actively bring to […]