
One of the Biggest Mistakes Enterprise Startups Make
The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. “We want low-touch or zero-touch businesses” was the mantra. I believe it’s flawed. While I have some sympathy with […]

From product to service: stealing first base?
The other day I read a post about how someone in a poor country is making a living by taking his washing machine across town (rather: slum) and selling it “by the wash”, thus turning a product into a service. The rationale in this specific case is cheap washing machines from abroad pushing existing ones […]